Biometric Identity Services

Sources Sought from the Office of Procurement Operations. Due Oct 26, 2026, 10:00 AM (UTC-4), 8 days left.

Official notice and attachments

Description

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is for planning purposes only and shall not be construed as an obligation on the part of the Government. This is NOT a Request for Quotations or Proposals.

No solicitation document exists, and a formal solicitation may or may not be issued by the Government as a result of the responses received to this RFI. The Government will not pay for any response or demonstration expenses. Interested parties are responsible for adequately marking proprietary or competition sensitive information contained in their response.

Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Those who respond to this RFI should not anticipate feedback concerning their submission. All submissions will become the property of the Government and will not be returned.

Responding to the RFI is completely voluntary and will not enhance or adversely affect responses to any resulting solicitation if such solicitation is issued at a later date. There is no competitive advantage gained by any of the respondents to this RFI. DESCRIPTION The Office of Biometric Identity Management (OBIM) is the Congressionally designated lead entity within the Department of Homeland Security (DHS), responsible for biometric identity services.

The capability to match, store, share, and analyze biometric identity information includes OBIM’s operation, maintenance, and improvement of the central DHS biometric repository which is currently the Automated Biometric Identification System (IDENT), and in the future the in-development replacement system for IDENT, Homeland Advanced Recognition Technology (HART). OBIM provides DHS and its mission partners with biometric identity services that enable national security and public safety decision making.

As one of the world’s largest biometric repositories, OBIM’s biometric system contains the identities of over 300 million individuals. OBIM Identity Operations Division (IOD) is seeking professional services to provide biometric examiners, multimodal biometric examiners and identity services to support OBIM with multimodal biometric accuracy and identity services expertise for the Biometric Accuracy Analysis Team (BAAT) and Biometric Support Center (BSC), to support OBIM’s current and future biometric capabilities.

OBIM’s biometric system currently utilizes fingerprints, latent prints, face, and iris to support its biometric mission needs but expects the capabilities to expand to meet stakeholder needs in the future. The contractor shall provide multimodal biometric accuracy and identity services expertise to include: • Biometric examination services • Identity management capabilities and biometric support services • Biometric accuracy and quality analysis • Data analysis Government provided software will be used in support of this work effort.

Software used may change during the course of the contract; however, the type of work will remain the same. The contractor shall provide multimodal biometric accuracy and identity services expertise to include: Biometric examination services for all modalities Identity management capabilities and biometric support services Biometric accuracy and quality analysis Data analysis In addition, as part of this effort, the Government expects: Innovative approaches to staffing in order to ensure resources are applied in the most efficient manner Application of industry best practices across all tasks Collaboration across BAAT and BSC teams to ensure mission needs are met and opportunities for efficiency improvements are identified The contractor is responsible for providing oversight of the work performed in accordance with the Project Management Plan and for establishing/maintaining a Quality Assurance program.

Biometric Examiner and Identity Management Services Although OBIM’s biometric system is very accurate and executes hundreds of thousands of biometric services each day, BSC biometric examiners and analysts are needed to supplement the automated capabilities of the system, respond to stakeholder requests for biometrics identity services, and to maintain and improve the accuracy of the system through identity management tasks and in support of the BAAT accuracy activities.

The contractor shall provide qualified personnel to support the Biometric Support Center (BSC) with the following duties: Analyze and compare biometric images to render identity decisions when the automated matchers are unable Resolve candidate lists generated by the automated system when biometrics are searched Prepare reports as needed to support examiner identity decision conclusions Correct biometric capture issues so that future matching is improved Maintain the identities within IDENT/HART through record reviews and analysis of biometric identity conflicts, errors, etc. Support stakeholder biometric service requests for those stakeholders who are not able to execute these requests through automated capabilities Provide subject matter expertise and technical support in support of BSC operations Note: The BSC is not a forensic laboratory; therefore, the scope of this work does not include the handling/processing of physical evidence.

Biometric Accuracy and Data Analysis Additionally, the contractor shall provide data accuracy and quality analysis to manage the accuracy of biometric identity information. The government is expecting support for the Biometric Accuracy Analysis Team (BAAT) which is dedicated to the monitoring, analysis, reporting, and correction of the biometric data within the HART database. The contractor is responsible for providing data integrity analysis, reporting services and related analysis services, as required, for OBIM’s IOD.

Support includes technical subject matter expertise, project management services as well as audit recommendations and advice on corrective actions and guidance to the field. The contractor shall also provide statistical analysis of system dat

The description continues in the official notice.

About the buyer

The Department of Homeland Security awarded $73.1 billion in contracts in the last 12 months; its biggest suppliers were Fisher Sand & Gravel Co, Barnard Construction Company, Incorporated and Davie Defense Inc.. See what DHS is buying now.

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