Integrated Logistics Division (ILD) Maintenance and Logistics Support Services

Updated Oct 22, 2026

Sources Sought from the US Customs and Border Protection. Due Oct 30, 2026, 5:00 PM (UTC-4), 8 days left.

Official notice and attachments

Description

This public posting is for informational, planning, and market research purposes only and constitutes a Request for Information (RFI) and a Sources Sought Request (SSR) only for United States, Department of Homeland Security (DHS), Customs and Border Protection (CBP). This announcement does not constitute a commitment, implied or otherwise, that a solicitation or procurement will be issued.

This is not a solicitation, Request for Proposal (RFP), or Invitation for Bids (IFB). No reimbursement will be made for any costs associated with providing information in response to this announcement or any follow-up information requests. No questions will be addressed at this time.

As a component of the United States (U.S.) Department of Homeland Security (DHS), Customs and Border Protection (CBP) is responsible for protecting our Nation’s borders in order to prevent terrorists and terrorist weapons from entering the U.S. while facilitating the flow of legitimate trade and travel. CBP is also responsible for apprehending individuals attempting to enter the U.S. illegally; stemming the flow of drugs and other contraband; protecting our agricultural and economic interests from harmful pests and diseases; protecting American business from theft of their intellectual property; and regulating and facilitating international trade, collecting import duties, and enforcing U.S. trade laws.

In support of this responsibility CBP has implemented and deployed numerous technology systems across the U.S. and internationally that require systems administration and maintenance services. ILD manages a 24/7 Maintenance Dispatch Center for maintenance activities. The Maintenance Dispatch Center (MDC) initially responds to service calls from the numerous CBP sites.

The Maintenance Dispatch Center staff record the calls for service in the CBP databases ServiceNow and Integrated Logistics Support System, i.e., MAXIMO). Maintenance Dispatch Center staff issue requests for repair or maintenance services to the Contractor in the form of a Work Order (WO) that initiates the maintenance request. The Contractor responds to the CBP sites, effects repair or completes maintenance actions and provides periodic status updates and Work Completion Forms (WCF) to the Maintenance Dispatch Center based on the provided requirements contained in this Performance Work Statement.

SCOPE The Contractor shall provide labor, services, equipment, parts, consumables, supplies, packaging, transport, shipment, and materials required to maintain NII and RDE Technologies (mobile, fixed, and portable) identified in this contract. This equipment includes accessories, peripherals, information technologies, and vehicle chassis, and control booth equipment and accommodations where applicable, that was identified during CBP site acceptance.

This support is required at CONUS and OCONUS CBP locations and includes configuration management, warranty transitions, preventive maintenance, corrosion control, customer support/trouble call handling, corrective maintenance, system administration services, and failure trend/root cause analysis. Other requested on-demand maintenance and support services may include engineering, site surveys, parts provisioning, retrofits, relocations, source change outs, disposal, maintenance and operator refresher training, special event support, and emergency services on an occasional and emergent need basis.

INSTRUCTIONS Interested parties are encouraged to respond to this notice if they have the capability and capacity to provide the identified services. The RFI process is an important part of CBP’s market research as required by the Federal Acquisition Regulation (FAR). Among other things, to justify a small business or 8(a) set-aside procurement, CBP’s market research must demonstrate that there are at least two small businesses or 8(a) small businesses capable of performing at a fair and reasonable price that are likely to submit offerors.

Respondents need to list their current contract vehicles and whether or not they are a small business, Historically Underutilized Business Zone, Service-Disabled Veteran-Owned Small Business, 8(a) small business, Women-Owned Small Business, or small disadvantaged business. The due date and time for responses is no later than 5:00 PM ET, October 30, 2026. The RFI/SSR responses shall be submitted electronic via email to all the following team members via a group email on or before the response date with the subject line "Integrated Logistics Division Maintenance and Logistics Support Services RFI”: Contract Specialist, Debbie Dean, Email [email protected] Contracting Officer, Monica Watts, Email [email protected] All responses must adhere to the page limits of 10 pages total.

The submission shall be logically assembled. Each response section shall be clearly identified and shall begin at the top of a page. All pages of each response section shall be appropriately numbered and identified by the complete company name, date, and referenced number listed on the Notice in the header and/or footer.

Contracting contact

• Debbie Dean · [email protected]
• Monica Y. Watts · [email protected] · (571) 363-7066

As published on the official notice. Ask questions in writing and before any questions deadline the notice sets.

Is your business small enough?

For NAICS 811210, a business counts as small if it has no more than $34.0 million in average annual receipts (SBA size standard). This notice is not set aside, but the size decides your small business status on it. SBA table, current as of Oct 15, 2026.

Companies that win this kind of work

Federal contractors paid for electronic and precision equipment repair and maintenance work, who also hold DHS contracts (last 12 months): possible competitors, or partners to team with.

• Techflow, Inc. $309.8 million in this trade
• Leidos, Inc. $262.0 million in this trade
• S & K Security Group LLC $136.4 million in this trade
• Rapiscan Systems Inc $63.9 million in this trade
• Motorola Solutions, Inc. $54.2 million in this trade

About the buyer

The Department of Homeland Security awarded $73.1 billion in contracts in the last 12 months; its biggest suppliers were Fisher Sand & Gravel Co, Barnard Construction Company, Incorporated and Davie Defense Inc.. See what DHS is buying now.

Electronic and Precision Equipment Repair and Maintenance contracts right now

There are 89 open government contract opportunities in this trade (NAICS 811210), 54 posted in the last 7 days; 39% are set aside for small businesses. The agencies buying the most are Department of Veterans Affairs, Department of the Air Force and Department of the Navy. Most of the work with a stated place is in Maryland, Indiana and Georgia. A notice in this trade gives a median of 10 days from posting to deadline; this one gives 9 days.

All open electronic and precision equipment repair and maintenance contracts

Coming up in this trade

Planned contracts from the agencies' procurement forecasts, often months before a solicitation. Plans can change.

Recent awards in this trade

• Draeger Inc $0 · Department of Veterans Affairs · Oct 21, 2026
• Getinge USA Sales, LLC $58,120 · Department of Veterans Affairs · Oct 20, 2026
• Evoqua Water Technologies LLC $2.2 million · Department of Veterans Affairs · Oct 16, 2026
• Canon Medical Systems USA, Inc $603,641 · Department of Veterans Affairs · Oct 15, 2026
• Stryker Sales, LLC $187,034 · Department of Veterans Affairs · Oct 14, 2026

From the award notices agencies publish.

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