Attachment 1: TOAST TO4 Performance Work Statement

Task Order 4
The following tasks and subtasks are included in the scope of work. The period of performance for this task is 24 months, with the expectation that the majority of work will be completed from 2025 to 2026. Work may continue in tasks, especially Task 2 and subtask 3.3, to allow for coordination with the digital modernization teams and for other IES staff and contractors.
Task 1. Management (Hybrid, Firm Fixed Price)
The contractor shall manage task orders in an efficient manner that fosters communication with the COR and other WWC contractors. The contractor shall have sound project management processes and personnel who can manage multiple task orders simultaneously, as it is anticipated that several task orders can have overlapping deadlines. Typical task order management activities are outlined below.

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1.3. Biweekly Meetings (Non-IT)

The project director and other key staff that the project director deems are necessary shall meet with the COR and other appropriate Department staff via biweekly conference calls to be held at regularly scheduled intervals throughout the duration of the contract. The purpose of the meetings is to brief the Department on progress and challenges related to the tasks in this contract. The Contractor shall send an agenda to the COR 3 days in advance of the meeting and a meeting summary to the COR within 3 business days after the meeting is complete.
In addition, the Contractor shall be available for meetings to address unexpected issues that arise during the contract period. These meetings may occur on an as-needed basis at the request of the COR or the Contractor and will take place via conference call. The contractor should assume one meeting a week in the first six months of the contract and approximately one meeting per month thereafter.

1.4. Monthly Report (Non-IT)

The contractor shall submit a monthly report that summarizes progress made in each task and subtask, and shall specifically include the metrics specified in the tasks below and listed in Appendix B. The report shall highlight progress made and any challenges faced. In addition, the monthly report shall include proposed work and expected challenges for the next month.
Contractor shall provide data on earned value in a specific format specified in Appendix C. Any deviations in schedule or cost shall be fully explained in the risk register. Additionally, the monthly report shall include the IT reporting sheet and the contractor personnel listing using the templates provided in the solicitation.