ClientMaint and ProfSrvcs Statement of Work

UNCLASSIFIED

NATIONAL GEOSPATIAL-INTELLIGENCE

AGENCY

Message Operations and Information Exchange
Support
Organizational Messaging Statement of Work (SOW)
Date: 28 September 2026

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1. INTRODUCTION

The National Geospatial-Intelligence Agency (NGA) requires support to produce and disseminate Geospatial-Intelligence (GEOINT) information throughout the Department of War (DoW) and Intelligence Community (IC). This Statement of Work (SOW) establishes the work to be performed for sustainment, configuration, maintenance, limited enhancement, and operational support of the Organizational Messaging application.
The Organizational Messaging application supports the exchange, discovery, drafting, coordination, release, receipt, storage, and dissemination of intelligence reporting information for internal and external users and customers. The Organizational Messaging capability provides access to NGAauthored reporting and supports broader intelligence discovery and information exchange across connected mission partners.

2. SCOPE:

The purpose of this SOW is to configure and maintain organizational messaging software to meet the National Geospatial-Intelligence Agency’s (NGA) messaging mission. Administrators shall provide the necessary technical administration for incidents, problems and discrepancies to support the message operations application/software, to resolution. In addition, limited enhancements in support of NGA’s messaging missions based on the Department of Defense Contract Security Classification Specification (DD Form 254) is required.
Using the Organizational Messaging application, analysts can draft, coordinate and release information in all three message formats (ITS/Information Transport Service, GENSER/General Service and DSSCS/Defense Special Security Communications System), create and manage profiles, and perform current and retrospective search/query of the entirety of Organizational Messaging holdings. Users can specify e-mail delivery of any information matching the terms of a profile or query. The Organizational Messaging IT system will require contractor assistance to be accredited for the handling of information at the TOP SECRET//HCS/SI-G/KLM/TK level. For the purpose of this SOW, the Organizational Messaging software applications are provided by the contractor as the Application Service Provider (ASP) for the proper operation of the Organizational Messaging mission. It does not include software applications provided by NGA’s