HHG Moving Shipping Transportation and Storage Service Providers Software Integration Request for Information Amendment 2

PERSONAL PROPERTY ACTIVITY (PPA)

REQUEST FOR INFORMATION (RFI)

HOUSEHOLD GOODS MOVING, SHIPPING, TRANSPORTATION, AND STORAGE

SERVICE PROVIDERS SOFTWARE INTEGRATION

I. INTRODUCTION

The Personal Property Activity (PPA) is conducting market research to understand how integrating vendor systems with a government central platform via an Application Programming Interface (API) will affect household goods (HHG) moving, shipping, transportation, and storage service providers.
Accordingly, the PPA invites industry partners and service providers to submit detailed information regarding integration costs, associated software development timelines, standard industry practices, and recommendations for testing and risk mitigation when connecting their internal software systems to a central Government platform. This Request for Information (RFI) enables industry stakeholders to provide direct feedback on how this type of integration will impact their current systems and operations, helping to shape future technical requirements and acquisition decisions. This RFI is issued solely for informational and planning purposes and does not constitute a solicitation for proposals. Responses to this notice are not offers and cannot form a binding contract. The PPA is not under any obligation to pursue any acquisition alternative based on this RFI, and the Government will not compensate respondents for any information received. All submissions will be kept confidential, will become the property of the U.S. Government, and will not be returned.

II. BACKGROUND

This background section details the requirements for a transportation service provider (TSP)’s system.
A. TSP systems bottom-line: To interface with the central Government API, the TSP will utilize a proprietary or commercial system that utilizes RESTful JSON web services secured by Mutual TLS (mTLS) with active, Department of War (DoW)-approved External Certificate Authority (ECA) certificates. The TSP system must automatically process shipment awards, update shipment lifecycle statuses, upload required transit documentation, and submit electronic payment requests directly to the central government platform. Furthermore, the TSP’s system must strictly adhere to NIST SP 800-171 cybersecurity standards for the protection of Controlled Unclassified Information (CUI), incorporating any heightened security and privacy controls mandated by DoW privacy overlays to ensure the robust safeguarding of Personally Identifiable Information (PII) as a sensitive subset of CUI.