Performance Work Statement

1344930431800

Performance Work Statement
Application Development –
Operations, Maintenance & Enhancements (OM&E)

Contracting and Grants Management Division and
Office of the Chief Information Officer

TOC \o "1-3" \h \z \u 1.0Scope PAGEREF _Toc239249375 \h 2 2.0Background, Current Environment, and Objectives PAGEREF _Toc239249376 \h 3 2.1Background PAGEREF _Toc239249377 \h 3
2.2Current Environment PAGEREF _Toc239249378 \h 4
2.3Objectives PAGEREF _Toc239249379 \h 4
3.0Place of Performance PAGEREF _Toc239249380 \h 5
4.0Tasks PAGEREF _Toc239249381 \h 6
4.1Contract Program Management PAGEREF _Toc239249382 \h 6 4.1.1Program Management PAGEREF _Toc239249383 \h 6
4.1.2Phase-In/Phase-Out PAGEREF _Toc239249384 \h 7
4.1.3Policy and Governance Implementation PAGEREF _Toc239249385 \h 8 4.1.4Solutions Architecture Support PAGEREF _Toc239249386 \h 8 4.1.5Technical Product Evaluation Support PAGEREF _Toc239249387 \h 9 4.2Operations, Maintenance, and Enhancements PAGEREF _Toc239249388 \h 9 4.2.1Background PAGEREF _Toc239249389 \h 9
4.2.2Functional Areas of Service PAGEREF _Toc239249390 \h 10 4.2.3DevSecOps Objectives PAGEREF _Toc239249391 \h 17
4.2.4Technical Training PAGEREF _Toc239249392 \h 17
4.3Surge Support and New Product Development PAGEREF _Toc239249393 \h 18 4.3.1Scope of Future Work PAGEREF _Toc239249394 \h 18
4.3.2Surge Support Services PAGEREF _Toc239249395 \h 19 4.4Application Administration PAGEREF _Toc239249396 \h 19 4.4.1Application Administration PAGEREF _Toc239249397 \h 19

4.5ODCs PAGEREF _Toc239249398 \h 19

5.0Labor Requirements PAGEREF _Toc239249399 \h 20
5.1Key Personnel PAGEREF _Toc239249400 \h 20
5.2Clearance Requirements PAGEREF _Toc239249401 \h 20
5.3Personal Identity Verification of Contractor Personnel PAGEREF _Toc239249402 \h 20

Scope
The scope of this Performance Work Statement (PWS) is intended to cover Contractor support of all services required to provide application engineering, operations and maintenance (O&M) support, platform customization and configuration, and Tier 3 user support across all enterprise applications to support the information technology requirements of Millennium Challenge Corporation (MCC) Office of the Chief Information Officer (OCIO) Digital Services Team. The services to be acquired also include program management and administrative support necessary for the administration of this award. The following categories of activities are within the total scope of this Contract, and the contractor must have proven experience providing support for these activities within a federal agency: