Crucial Conversation Course Materials

Updated Nov 7, 2026

Sources Sought from the Department of Veterans Affairs, for work in San Diego. Due Nov 13, 2026, 10:00 AM (UTC-8), 6 days left.

Bid documents (1)

• Bid document 20 KB

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Description

This request for information (RFI) / sources sought notice is issued solely for information and planning purposes. THIS IS NOT A SOLICITATION. Submission of information about pricing, delivery, the market, and capabilities is highly encouraged and allowed under this RFI for planning purposes in accordance with (IAW) FAR 15.201(e).

DISCLAIMER This RFI is issued solely for information and planning purposes and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. IAW FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the Government to form a binding contract.

Responders are solely responsible for all expenses associated with responding to this RFI. SOURCES SOUGHT/RFI DESCRIPTION This is NOT a solicitation announcement. This is a Sources Sought Notice / RFI only.

The purpose of this Sources Sought Notice / RFI is to gain information about potential qualified sources and their size classification relative to NAICS 513130 (size standard of 1,000 Employees). Responses to this Sources Sought Notice / RFI will be used by the Government to make appropriate acquisition decisions. After review of the responses to this Sources Sought Notice / RFI, further RFIs and/or a solicitation or other announcements may be published.

The Department of Veterans Affairs (VA) is seeking sources capable of providing Crucial Conversation Course Materials equivalent to brand Crucial Learning. Statement of Work

1. Purpose The purpose of this Statement of Work (SOW) is to define the requirements for the procurement of a Crucial Conversations training materials kit, including facilitator materials, participant workbooks, and associated licensing, for use in staff development at VA San Diego Healthcare System (VASDHS). The materials will be used to train staff in structured communication techniques for managing high-stakes, emotionally charged, and high-disagreement conversations encountered in clinical and administrative settings.
2. Background VASDHS has identified a need to strengthen staff communication skills in support of Veteran-centered care, interdisciplinary team coordination, and the facility's High Reliability Organization (HRO) initiatives. Crucial Conversations is an established, evidence-informed communication training curriculum used widely in healthcare and other high-reliability industries. VASDHS intends to build internal training capacity by procuring a reusable facilitator kit and associated participant materials rather than engaging recurring external consultant-led training.
3. Scope of Work The Contractor shall furnish all materials, licensing, and associated documentation necessary for VASDHS staff to deliver and participate in Crucial Conversations training. This includes but is not limited to: Access to any required digital learning platform, e-learning modules, or licensing associated with the curriculum. Standard product documentation, including licensing terms and permitted use/reproduction rights for internal training purposes.
4. Specific Tasks/Requirements The Contractor shall provide the following: Must provide new undamaged course materials in the quantities specified in Section 6.

Provide participant workbooks/materials in the quantity specified in Section 6 (Deliverables). Provide licensing terms clarifying whether materials may be reproduced/reused internally for future training cohorts without additional per-use fees. Provide technical/customer support for accessing any digital components (e.g., online modules, videos, assessments) for the duration of the license period.

Provide proof of authorized distributor status upon request. The Contractor shall be an authorized reseller or licensed provider of course training materials. 5.

Period of Performance The period of performance shall begin upon contract award and continue through delivery and acceptance of all materials, not to exceed 30 calendar days from date of award, unless otherwise discussed. 6. Deliverables CLIN Item Description QTY UOM Delivery Timeframe 0001 In-Person Course Materials - Crucial Conversations for Mastering Dialogue Healthcare 500 EA Within 30 days of award 0002 Vendor documentation: certificate of authenticity/licensing terms 1 set EA With delivery 7.

Place of Performance VA San Diego Healthcare System 3350 La Jolla Village Drive San Diego, CA 92161 The list of Draft characteristics is intended to be descriptive, not restrictive, of the supplies/services that are required. If your company is interested and capable of providing the required supplies/services, please provide the information indicated below. Incomplete responses to the questions below this notice will not be accepted.

Response to this notice should include company name, address, point of contact, size of business pursuant to the following questions: (1) Submit your capabilities statement illustrating how your organization can/cannot meet the SOW. For instances where your company cannot meet the SOW, please explain. For instances where your company can meet the SOW requirement(s), please show how your company meets/exceeds each requirement.

(2) Please review the SOWS and provide any additional feedback or suggestions. If none, please reply as N/A. (3) Please indicate the size status and representations of your business, such as but not limited to: Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB), HUBZone, Woman Owned Small Business (WOSB), Large Business, etc. (4) Is your company considered small under the NAICS code identified in this RFI?

(5) Are you the manufacturer, authorized distributor, and/or can your company provide a solution to the required supplies/services described in the list of SOWS? (6) If you are a large business, do you have any designated/authorized distributors? If so, please provide their company name, telephone, point of contact and size status (if available).

(7)

The description continues in the official notice.

Contracting contact

• Melissa Ramirez · Contract Specialist · [email protected]

As published on the official notice. Ask questions in writing and before any questions deadline the notice sets.

Is your business small enough?

For NAICS 513130, a business counts as small if it has no more than 1,000 employees (SBA size standard). This notice is not set aside, but the size decides your small business status on it. SBA table, current as of Oct 15, 2026.

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• Lexisnexis Risk Solutions Inc $38,780 in this trade

About the buyer

The Department of Veterans Affairs awarded $84.6 billion in contracts in the last 12 months; its biggest suppliers were Optum Public Sector Solutions, Inc., Mckesson Corporation and Triwest Healthcare Alliance Corp. See what VA is buying now.

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There are 5 open government contract opportunities in this trade (NAICS 513130), 2 posted in the last 7 days; 40% are set aside for small businesses. The agencies buying the most are Department of Veterans Affairs, US Special Operations Command (USSOCOM) and Department of the Navy. Most of the work with a stated place is in North Carolina and District of Columbia.

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