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Enhanced Mobile Satellite Services (EMSS) Equipment, Provisioning and Customer Care Help Desk Support

Updated

Sources Sought from the Department of the Air Force, for work in Hanover, Maryland. Due Dec 10, 2026, 4:30 PM (UTC-5), 36 days left.

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Solicitation numberFA2541-27-EPCC
AgencyDepartment of the Air Force
OfficeFA2541 Ssc Comrcl Svs Ofc Ssc Cmk
Notice typeSources Sought
Set-asideNone
Trade (NAICS)Satellite Telecommunications (517410)
Product or service codeDG11
Place of performanceHanover, Maryland
PostedNov 3, 2026
Response deadlineDec 10, 2026, 4:30 PM (UTC-5) (36 days left)
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Official notice
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Bid documents (2)

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Federal prevailing wage rates for this place: Maryland Davis-Bacon and SCA wage determinations.

Description

The United States Space Force (USSF) provides United States Government (USG) and other sponsored customers with satellite communication services through a dedicated, government-controlled gateway. The secure gateway communicates with the contracted commercial Low Earth Orbit (LEO) satellite constellation, and traffic processed through the secure gateway may be routed through secure government networks, public telephone networks, or other third-party networks.

The program provides cradle-to-grave services and support to its customers, including baseline network airtime access, sale and provisioning of authorized devices, 24/7/365 dedicated help-desk support, enhanced Government capabilities such as encrypted communications, comprehensive operation and maintenance of the secure gateway, and other services. The objective of this possible follow-on effort is to deliver provisioning support and 24/7/365 dedicated help desk support to all authorized EMSS customers, including the Department of War (DoW), Federal Government, State and Local Government, approved foreign and allied governments, and other sponsored customers.

The contractor may be required to provide EMSS Service Management services including Telecommunications Service Order (TSO) order management, warranty support, inventory management, supply chain functions, sub-contract management, provisioning activities, gateway liaison services, Return Material Authorization support, reporting, and program management. The scope includes provisioning, invoicing, record management, and customer care services for users who access the commercial satellite constellation through the secure gateway.

Services include Telephony (Voice), Data Transmission (Circuit and Packet Switched), Short Burst Data messaging, Tactical Push-to-Talk voice and data, Paging and Alerting, Multicast Data Broadcasts, High-Speed Broadband services, Secure Voice, enhancements/evolutions of those services, and additional commercial services introduced during the period of performance and included under separately managed baseline access agreements.

The Performance Work Statement (PES) contained in this posting is a secured attachment. To get access please submit a request through SAM.gov, including at a minimium POC name/contact information, vendor/entity name and CAGE code. Only vendors with Active SAM Registration will be considered for granted access and the Government reserves the right to deny access as it sees fit.

These additional security measures are to comply with SF/SSC PA guidance.

Contracting contact

As published on the official notice. Ask questions in writing and before any questions deadline the notice sets.

Is your business small enough?

For NAICS 517410, a business counts as small if it has no more than $44.0 million in average annual receipts (SBA size standard). This notice is not set aside, but the size decides your small business status on it. SBA table, current as of Oct 15, 2026.

Notice history

Companies that win this kind of work

Federal contractors paid for satellite telecommunications work, who also hold Air Force contracts (last 12 months): possible competitors, or partners to team with.

About the buyer

The Department of the Air Force awarded $83.4 billion in contracts in the last 12 months; its biggest suppliers were The Boeing Company, The Boeing Company and Raytheon Company. See what Air Force is buying now.

Satellite Telecommunications contracts right now

There are 10 open government contract opportunities in this trade (NAICS 517410), 2 posted in the last 7 days; 40% are set aside for small businesses. The agencies buying the most are Department of the Air Force, Department of the Navy and US Coast Guard. Most of the work with a stated place is in Maryland, Virginia and California. A notice in this trade gives a median of 36 days from posting to deadline; this one gives 37 days.

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