ARI White Paper Call

FA714621S001 - Call A002
Commercial Solutions Opening (CSO) Call
for
AF/A1 Agile Refactoring and Integration (AR&I) Call for White Papers A.
INTRODUCTION: The Deputy Chief of Staff of the Air Force for Manpower, Personnel, and Services (AF/A1) executes the full scope of manpower, personnel, and services functions to integrate a ready, capable, and diverse Total Force for the DAF. This involves developing, implementing, and overseeing comprehensive policies and programs that affect the entire lifecycle of both military and civilian personnel, from accessions and recruiting to retirement and separation. In collaboration with other headquarters offices, AF/A1 is responsible for shaping the Total Force, managing resources, and ensuring all personnel activities, including family matters, resilience programs, and equal opportunity initiatives, are aligned with the strategic objectives of the Air Force to sustain a ready, capable, and diverse force. The AF/A1's current operational landscape is defined by a diverse, yet fragmented, portfolio of HR applications. The portfolio, which supports over 700,000 personnel, is currently hindered by a complex and outdated operational landscape. The environment consists of approximately 84 legacy systems and over 118 disparate applications built on various platforms like Salesforce, ServiceNow, and Outsystems, often with obsolete hardware. Over time, this fragmented ecosystem has created significant inefficiencies, including duplicative data platforms, isolated information silos, and inconsistent user interfaces, leading to a degraded user experience. The high sustainment costs, coupled with the operational and security risks posed by these legacy processes and technological redundancies, directly impede the DAF's readiness and lethality. In response to these challenges and to align with the Secretary of Defense (SECDEF) strategic imperative to focus on core mission advantages, the A1 Digital Strategy was established as the guiding framework for modernization. This strategy mandates a decisive shift away from slow, resource-intensive methods toward an agile, secure, and innovative model that leverages cuttingedge technologies like artificial intelligence (AI) and cloud solutions to redefine human resource management and better support the warfighter.
B.
PROBLEM STATEMENT: The Air Force's current Human Resources enterprise, supporting over 700,000 personnel, is critically hindered by a fragmented and outdated portfolio