Atachment I- Statement of Work

STATEMENT OF WORK

ARMORY ALARM SYSTEM MONITORING

USCG STATION WACHAPREAGUE

1. GENERAL REQUIREMENTS

The work consists of providing all labor, communications, equipment, and services required to perform continuous 24 hours a day 7 days a week security alarm monitoring for the Armory alarm system at Coast Guard Station Wachapreague, located at 25 Atlantic Ave, Wachapreague,VA 23480. The alarm system to be monitored is a DMP IDS solution (or government-approved equivalent).

2. COMMENCEMENT, PROSECUTION, AND COMPLETION

OF WORK

Upon acceptance, the contractor shall commence monitoring services as soon as possible. The services shall proceed continuously in accordance with the contract terms and option years. Daily operations and system signals must be maintained without interruption.

3. SCOPE OF WORK

The Contractor shall provide professional off-site monitoring services for the Station Armory's intrusion detection system (IDS) as follows: 
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Continuous Electronic Monitoring: Provide uninterrupted 24 hours a day 7 days a week electronic monitoring of the above alarm system. Signal Transmission: Maintain secure GMS (cellular/IP) transmission channels between the station's alarm panel and the contractor's UL-listed Central

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Monitoring Station to ensure signal delivery even in the event of local telephone line disruption.
Emergency Dispatch & Notification Protocols: In the event of an alarm activation, system fault, trouble signal, low battery, power failure, or tamper alert, the contractor must immediately contact the Coast Guard Station Wachapreague’s designated point of contact (POC) and, if required by the station’s standing operating procedures, coordinate dispatch with the Accomack Police.
Activity Reporting: Provide monthly signal activity, arm/disarm logs, and system health reports to the designated Quality Assurance Evaluator (QAE) upon request.
Annual System Testing: Support the Coast Guard in performing periodic testing of system communication signals to verify connection integrity.

4. SITE VISIT

All bidders are strongly encouraged to visit the site to field-verify the existing system configuration and signal strength before submitting bids. For area and service formalization, appointment can be arranged through the Officer in Charge.

5. DESIGNATED CONTRACTING OFFICER’S QA EVALUATOR

(QAE) REPRESENTATIVE

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Officer in Charge: BMC Bryant Gooch
336-504-9561
[email protected].

Inquiries concerning any phase of this specification before or after award shall be