Attachment 1: Memorials DevSecOps Application Systems Product List

Attachment 0001 Memorials DevSecOps Application Systems Product List The Memorial Benefits and Services (MBS) Products provide technology solutions to support National Cemetery Administration (NCA) programs and services. They deliver digitization, modernization, automation, and interoperability solutions to provide Veterans and their families with efficient and timely services and benefits.

System Acronym
System Name
System Description

VA-EISS

VA- Enterprise Interment Services System (EISS)

VA-EISS supports a broad range of NCA business functions, including but not limited to: Processing pre-need burial eligibility applications and state cemetery eligibility requests; Generating pre-need determination correspondence;
Supporting time-of-need burial and memorial benefit processing; Recording and tracking family preference;
Scheduling green burials and other specialized interment services; Managing plaque, urn, and memorial benefits requests;
Creating, updating, and maintaining burial and interment records; Managing subsequent interment requests and remains locations updates; Creating and maintaining marker templates;
Scheduling, approving, and certifying interment services; Ordering headstones, markers, and niche covers;
Performing quality assurance activities on decedent records; and Administering system functions, including user account management, resource configuration, marker order maintenance, email template management, and cemetery settings administration. The VA-EISS application is developed using Microsoft technologies, including C#, .NET, and the Blazor framework, and integrates with Geographic Information System (GIS) capabilities to support cemetery mapping and operational functions

MBMS

Memorial Benefits and Management System
The first major area of NCA operations to use MBMS is the National Cemetery Scheduling Office (NCSO), the central call center for anyone scheduling a burial, interment, or inurnment at a National Cemetery. The Case Management, Eligibility, and Outreach (CaMEO) module uses the Salesforce COTS platform, which brings case management functionality and automated workflow processes into one integrated system. A companion module, Cemetery Regulations, Reports and Testing (CeRRT), allows individual cemeteries to indicate, on a calendar-type form, the hours and capacity for services. This information is displayed to NCSO to enable accurate and consistent scheduling for Veterans and their families. Additionally, MBMS automates all business processes associated with tracking orders and delivery of monuments. It provides a complete historical record for each monument application and automates all manual, paper-intensive record keeping and information and forms processing associated with over 135,000 yearly interments. Finally, using one system, MBMS enables NCA end-users to perform eligibility, benefits, and cemetery management functions.