Attachment 1: Quality Assurance Surveillance Plan
Updated
A PDF document (103 KB) attached to RFQ Shuttle Services for VA Central California Health Care System, from the Department of Veterans Affairs. Due Nov 16, 2026, 3:00 PM (UTC-8).
File name: Attachment 1 QASP.pdf
The full file is for paid members, or buy this bid alone.
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Quality Assurance Surveillance Plan
1. Purpose
This quality assurance surveillance plan (QASP) is a government-developed and applied document used to make systematic quality assurance methods used in the administration of the performance-based service acquisition (PBSA) standards included in this contract. The intent is to ensure that the contractor performs in accordance with performance metrics set forth in the contract documents, that the government receives the quality of services called for in the contract, and that the government only pays for the acceptable level of services received.
2. Authority
Authority to issue this QASP is provided under Federal Acquisition Clause (FAR) 52.212-4(a) Inspection and Acceptance, which provided for inspections and acceptance of the articles, services, and documentation called for in the contract to be accomplished by the contracting officer or a duly appointed representative.
3 Scope
The contractor, and not the government, is responsible for management and quality control actions necessary to meet the quality standards set forth by the contract. The QASP is put in place to provide government surveillance oversight of the contractor’s quality control efforts to assure that they are timely, effective, and delivering the results specified in the contract. The QASP is not a part of the contract, nor is it intended to duplicate the contractor’s quality control plan.
4. Government Resources
The following definitions for government resources are applicable to this plan: Contracting Officer
A person duly appointed with the authority to enter into, administer, or terminate contracts and make related determinations and findings on behalf of the government. Contracting officer’s Representative (COR)
An individual designated in writing by the contracting officer to act as his or her authorized representative to assist in administering a contract. The source and authority for a COR is from the contracting officer. COR limitations are contained in the written letter of designation.
5. Responsibilities
The government resources shall have responsibilities for the implementation of this QASP as follows: Contracting Officer
The contracting officer ensures performance of all necessary actions for effective contracting and ensures compliance with the terms of the contract and safeguards the interests of the United States in the contractual relationship. It is the contracting officer who assures that the contractor receives impartial, fair, and equitable treatment under the contract. The contracting officer is ultimately responsible for the
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