ATTACHMENT A - QUALITY ASSURANCE SURVEILLANCE PLAN

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Grounds Maintenance Services – St. Louis VAMC (Jefferson Barracks) Solicitation No. 36C25527Q0023

a) INTRODUCTION

This Quality Assurance Surveillance Plan (QASP) is established in accordance with the Performance Work Statement (PWS) for Grounds Maintenance Services at the St. Louis VAMC–Jefferson Barracks. It defines the Government's surveillance approach for assessing contractor performance and verifying that required outcomes in the PWS are met. This is a Five (5) Year IDIQ contract comprising five 12-month Ordering Periods (11/16/2026– 11/15/2031); surveillance records shall identify the applicable Ordering Period and CLIN(s) for traceability.

1. Purpose

The purpose of this QASP is to outline systematic surveillance methods used by the Government to evaluate contractor performance and ensure compliance with the PWS and the contractor's Quality Control Plan (QCP). It identifies performance standards, acceptable quality levels (AQLs), documentation procedures, administrative milestones, and corrective action expectations.

2. Performance Management Approach

The PWS defines required outcomes and service standards. The contractor is responsible for determining how to perform the work. The Government evaluates results — not processes — to validate that PWS standards are met.

3. Performance Management Strategy

The contractor maintains responsibility for all quality control functions. The Government conducts surveillance and assesses compliance to determine whether corrective actions, incentives, or consequences (such as negative CPARS ratings) are warranted.

b) ROLES AND RESPONSIBILITIES

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Contracting Officer (CO) — The CO is responsible for contract administration, resolving performance issues, executing formal corrective actions, and managing modifications. Only the CO may change contract requirements. The CO (or designated POC) is also responsible for periodically requesting and reviewing contractor records demonstrating compliance with self-performance and subcontracting limitations under PWS §17.
Contracting Officer's Representative (COR) — The COR performs technical oversight, surveillance, inspections, and performance documentation. The COR verifies compliance with the PWS, QASP, and QCP, and tracks administrative milestones including QCP submission timing (§3 of the PWS) and OSHA 10Hour Construction Safety Course completion for onsite personnel (PWS §8). The COR issues Contract Discrepancy Reports (CDRs) as described in Section (e) below.