Attachment B EVALUATION FACTORS - VISN 2 Downstate HOME OXYGEN

Offeror’s proposals will be evaluated based on the strengths, weaknesses and deficiencies in each factor. The following factors and subfactors, listed in descending order of importance, and the associated sub-items under each sub-factor (of equal importance) shall be used to evaluate offers:

All non-price factors (Factors 1 – 2), when combined, are significantly more important than cost/price (Factor 3).

In order to evaluate each proposal, it is necessary that each Offeror respond to all factors and subfactors in the same order as presented herein. Response items contained in each factor and subfactor are to be addressed separately and in the same order presented herein. Offers shall be organized with sections appropriately identified.

Factor 1: Technical Capability

Subfactor A: Quality

Offeror submitted a response that included:

The results of the latest Joint Commission accreditation survey. Provide date of last survey, expiration date of present accreditation, and date of next survey. Indicate any conditions to accreditation. If not accredited by Joint Commission, offeror shall provide a detailed description of their working knowledge of applicable Joint Commission regulations and their ability to meet requirements. This should include but not be limited to; discussion of current internal monitors, review processes, and reports that will be generated and provided to the VA; and, a detailed description explaining your Incident Reporting System and how it meets Joint Commission and VA requirements. In addition, provide a copy of your Incident Reporting System Policy. A detailed description explaining how it will track equipment that needs maintenance and its process for home oxygen cylinder deliveries. For equipment that needs maintenance this description must include how this maintenance will be completed in a timely manner, and how it will make these records available to VA. For home oxygen cylinder deliveries this description must include how it will track patient need and ensure deliveries take place in a timely manner to meet those needs. A detailed description explaining how it will manage the RRT schedule requirements at onset of the award and throughout the contract so that the set-ups, follow-up visits, assessments and notes are tracked so they get done on time; and, how it will provide 24x7 service including; availability and call answering along with services at the patient’s home within a maximum of 4-hours of notification for emergency service calls from the Veteran or caregiver in all catchment areas outlined in the Performance Work Statement.