Cable Television Services Statement of Work

CABLE TELEVISION SERVICES AT THE FEDERAL CORRECTIONAL INSTITUTION

LEAVENWORTH, KS

STATEMENT OF WORK

The Federal Correctional Institution in Leavenworth, KS is seeking a contract for cable television services for the Federal Correctional Institution (FCI) and the Federal Prison Camp (FPC) for a period of 12 months with four 12-month option years. The institutions are located at 1300 Metropolitan Ave. in Leavenworth, KS 66048. Included in this are the services to all buildings associated within the institutional property.
Service Requirements:
1) FCI Leavenworth 1300 Metropolitan Ave. Leavenworth, KS 66048 a. Business Services, Cable TV service – approximately 120 channels - Installation of equipment, any misc. parts required for installation and service. The total number of cable TV drops for the FCI and the FPC is estimated to be around 115. b. Above combination or equivalent bundled TV package. Meet or exceed above requirements.
2) At the institution the contractor shall maintain all head end equipment. Equipment shall include all ancillary equipment necessary to supply a strong digital signal to all cable TV outlets. 3) Any required installment work shall be performed in accordance with established procedures by a qualified technician.
4) The number and types of television channels for the FCI and FPC must be comparable to what is currently being provided at the institution. A list of channels currently being provided at the institution is included as an attachment to the SOW. The FCI and FPC currently utilizes at each location a main service box that supplies service to multiple connectors at different locations, with COAX cables running from the connectors to each television. On-site response time: The contractor shall provide on-site response capabilities within 24 hours to address cable-related issues or services outages. Additionally, 24/7 telephone support capability is required for reporting problems or outages.
Upon notification from the COR that discrepancies exist within the television network, the contractor shall respond within two (2) hours to assess the issue, determine the cause, and identify the required corrective action. To include:
• Complete failure of the system (all television signals out of service), must be repaired within 24 hours of reporting the system failure.
• Signal issues for large areas, must be repaired within 24 hours of reporting the signal issue.

CABLE TELEVISION SERVICES AT THE FEDERAL CORRECTIONAL INSTITUTION