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Draft Performance Work Statement Mortuary Services for Unclaimed or Indigent Veterans -Security Clause Added - Revised

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A Word document (52 KB) attached to Mortuary Services at VA Palo Alto Healthcare System, from the Department of Veterans Affairs. Due Nov 6, 2026, 10:00 AM (UTC-8).

File name: Draft PWS Mortuary Services for Unclaimed or Indigent Veterans -Security Clause Added - Revised 10-28-2026.docx

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Performance Work Statement
Mortuary Services for Unclaimed Remains for
VA Palo Alto Healthcare System (VAPAHCS)

The Contractor shall provide the facilities, professional services, management, labor, tools, supplies, equipment, storage, and transportation necessary to provide Mortuary services to support handling of unclaimed or indigent remains of deceased Veterans inpatient at VAPAHCS or under VA-authorized care facility. The offeror shall comply with the Department of Veterans Affairs (VA) requirements and specifications and federal, state, and local health laws, statutes and regulations in the performing the following tasks as identified herein.

The Period of Performance is Base Year plus four (4) option years. Base Year shall begin on December 31, 2026, to December 30, 2027 Option Year 1 – December 31, 2027, to December 30, 2028 Option Year 2 – December 31, 2028, to December 30, 2029 Option Year 3 – December 31, 2029, to December 30, 2030 Option Year 4 – December 31, 2030, to December 30, 2031

1.0 GENERAL INFORMATION. The VAPAHCS requires mortuary services for deceased unclaimed or indigent Veterans inpatient under VA or VA authorized care. The Contractor shall provide the facilities, professional funeral services, resources, storage, and transportation necessary to support the handling of unclaimed or indigent remains of deceased Veterans from the VAPAHCS or a VA authorized care facility and to deliver the deceased to VA National or VA grant-funded State Veterans Cemetery. The offeror shall comply with the VA requirements and specifications and federal, state, and local health laws, statutes and regulations in the performing the following tasks as identified in this Performance Work Statement (PWS). VAPAHCS is located at 3801 Miranda Ave., Palo Alto, CA 94304.

1.1 Period of Performance: Base Year plus four (4) option years. Base Year shall begin on December 31, 2026.

1.2 The Contractor shall not discriminate in the handling of remains due to race, creed, sex, or national origin of the deceased.

2.0 DESCRIPTION OF THE WORK TO BE PERFORMED.

2.1 The Contractor shall be responsible for providing professional services of the highest quality to assure viewing of the remains under optimal conditions.

2.2 The Contractor shall practice hygienic measures that will assure complete and satisfactory disinfection and sanitation of the funeral establishment.

2.3 The Contractor shall have a sufficient number of State licensed embalmers to process (embalm) or reprocess any remains on a timely basis. Interns or apprentices may be used to assist the licensed embalmer in accordance with (IAW) applicable state regulations.

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