DynaCAD Statement of Work

Statement of Work
Southeast Louisiana Veterans Health Care System
New Orleans, LA
9/28/2026

1.BACKGROUND

1.1Invivo Corporation Solutions are considered critical equipment at the Southeast Louisiana Veterans Health Care System (SLVHCS). As such, this equipment shall be maintained with ultimate care by trained and certified personnel at all times. A maintenance contract is needed for support and services.

2.PURPOSE

2.1 The purpose of this requirement is to initiate a new service agreement/contract for the DynaCAD and UroNav systems that are currently being used in the facility. The proposed service agreement/contract would cover all preventive and corrective maintenance, phone support, and software/quality updates for the following time period: Base year of twelve (12) months, with 4 optional years of service.

3.SCOPE

3.1 The vendor shall provide all labor, materials, hardware, maintenance, and support necessary to ensure the DynaCAD and UroNav systems function at full capacity while in use at the facility (to include operating as intended by the manufacturer). Required Services for the system include (but are not limited to) the following tasks/items (listed below). Required services on the equipment shall also include the Deliverables as annotated in Section 4 of this Statement of Work.

3.1.1 The proposed contract shall include a service plan to furnish all parts and labor to support and maintain in good working condition the DynaCAD and UroNav systems at SLVHCS for a period of 12 months during the hours of operation from 6:00am – 7:00pm (CST), Monday-Friday excluding federal holidays. The systems covered are as follows:

Description
Part #
SN
UroNav Fusion Biopsy System

784039-NCSA421

UroNav Transperineal Stepper Biopsy

784039-NCSA431

DynaCAD Prostate Server SW

784043-NCSA397

All materials and services provided shall be in accordance with the OEM specifications and guidelines. During schedule service intervals, all parts including batteries and accessories shall be replaced at no additional cost to the Government. Unscheduled and scheduled travel are included as part of the service contract. The Scope of Work includes the following items:

•Unscheduled maintenance Services: Unlimited onsite service between 6:00am – 7:00pm (CST), Monday - Friday •Schedule maintenance Services: Two PM visits per year (or more as required by OEM) •Remote Support: 24x7 telephone support
•OEM Materials, parts & tool kits required for maintenance •OEM Software updates for the equipment