J- -04 SERVICE DESK GUIDE FOR UTILITY OUTAGES

13 March 2025

PWD ANNAPOLIS INSTRUCTION 13500.5d

From:

Public Works Department, Annapolis

Subj:

POLICY AND PROCEDURES GOVERNING UTILITY OUTAGES AND EXCAVATION PERMITS

Encl: (1) PWD Annapolis Standard Utility Outage Procedures (2) PWD Annapolis Emergency and Unscheduled Outage Procedures (3) PWD Annapolis Excavation (Drilling & Digging) Permit Procedures (4) PWD Annapolis Energy & Utilities Contact List
(5) PWD Annapolis Utility Marking Color Codes and Standards (6) PWD Annapolis Interoffice Routing Slip (Waiver) Request Form (7) PWD Annapolis Utility Interruptions/Road & Parking Lot Closure form (8) PWD Annapolis Excavation / Utility Marking Authorization Form 1. Purpose. To establish procedures for requesting, scheduling, coordinating, approving, and canceling utility interruptions and excavation permits for the Naval Support Activity Annapolis and all others either tenant commands or sub-divisions/areas (i.e. The U.S. Naval Academy, South Severn, North Severn, and Greenbury Point). 2. Cancellation. PWD ANNAPOLIS INSTRUCTION 13500.5c.
3. Scope. This instruction is applicable to all activities, organizations, and commercial entities wishing to perform or performing work involving utility outages, excavations, trenching, demolition and/or below ground drilling within the boundaries of the Naval Support Activity Annapolis (NSA Annapolis).
4. Background. Scheduled utility outages (a planned loss of utility services) and digging within the NSA Annapolis, if not properly scheduled and coordinated, can pose a safety hazard to personnel, an inconvenience to tenants and customers, potentially impact historic resources, can affect regulatory requirements from multiple state agencies and mission accomplishment within the NSA Annapolis. With the continued high levels of construction, maintenance, and repair within the NSA Annapolis, proper notifications, approvals, and documentation are critical to meeting mission requirements.
5. Objective. The goal of this program is to ensure the safety of personnel, and property as well as to provide timely notifications to tenants, customers, and the chain of command. This Instruction will clarify the roles of key personnel involved with the utility outage and excavation permit program for the NSA Annapolis.
6. Procedures. The specific instructions for scheduled utility outages, unscheduled utility outages, digging permits, and emergency utility shutdowns and associated excavation procedures are outlined in enclosures