JCP External User Access Manual V1.1

JCP Portal Access User Guide-External

Joint Certification Program
Operations Support Solution
External Portal
Access User Guide
Prepared by: New River Systems, Inc.

11/15/2024
Version 1.1

DLA

JCP Portal Access User Guide-External

1.0

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Document Information

1.1 Revision History

Version

Author

Date

Changes

1.0

JCP Development Team

3/20/2023

1,1

JCP Development Team

11/15/2024

Initial Draft
Added more info about logging in using 2FA and
other necessary information that users
encounter when trying to log into the portal.

1.2 Document Specifics

Item

Details

Document Author(s)

JCP Development Team

1.3 Disclosure Information

This document is for Defense Logistics Agency use only and contains proprietary information. Use or disclosure of this document outside of Team New River Systems is strictly prohibited without written permission. © 2023 New River Systems, Inc. All rights reserved.

JCP Portal Access User Guide-External

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2.0
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2.2

3.0
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7.1

JCP Portal Access User Guide-External

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Introduction

The purpose of this document is to provide end user instructions for gaining access to the JCP External Portal. Portal URL:
https://www.public.dacs.dla.mil/jcp/ext/

2.1 Scope

The scope for the JCP External Portal User document is as follows:  User Registration
 Logging into the Portal (including 2-factor authentication for username/password accounts)  Update Profile
 Reset Password (for non-CAC users)
 Joining an organization (users may only join 1 organization and possess 1 account in the JCP Portal)

2.2 Assumptions

The following assumptions apply to the JCP Portal.
 The user has support browser software to access the JCP Portal: o Google Chrome browser
o MS Edge browser
o Firefox browser
 The user has Google Authenticator (or any TOTP-compliant authenticator app) set up on their smartphone (directions in Appendix A) or as a browser extension.

JCP Portal Access User Guide-External

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User Registration into the JCP Portal

When the user accesses the JCP External Portal, a Warning message appears. To move onto the Login page, click the Continue button.

Figure 1 - JCP Portal Warning Page

JCP Portal Access User Guide-External

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When the user is on the Login page, click the Register link below the Login button to go to the Registration page.

Figure 2 - JCP Access Page

Register – User Name and Password page – for use by users that do NOT possess a government Common Access Card (CAC).
 All Register page fields must be filled in (note the red asterisk * after each field name).