OTOC JEFO Redacted

Attachment 4
U.S. Customs and Border Protection
Justification for Exception to Fair Opportunity (JEFO)
Exceeding the SAT – RFO 16.507-6

Date: September 18, 2026

PR Number: 20153567

1. Agency and Contracting Activity.
The Department of Homeland Security (DHS), U.S. Customs and Border Protection (CBP), Office of Acquisition (OA), Information Technology Contracting Division (ITCD), on behalf of CBP’s Office of Information and Technology (OIT), Enterprise Cloud Services Directorate (ECSD), prepared this justification for an exception to fair opportunity. 2. Nature and/or description of the action being approved. CBP intends to award a firm, fixed-price (FFP) task order (TO) to include a twelve (12) month period of performance without considering other awardees under contract number 70B04C26R00000155 in accordance with RFO 16.507-6 and RFO 19.106-3 under the One Acquisition Solution for Integrated Services Plus Service-Disabled Veteran-Owned Small Business (OASIS+ SDVOSB), a General Services Administration (GSA) Multi-Agency Contract (MAC) for Enterprise Solutions support services.
3. A description of the supplies or services required to meet the agency’s need (including the estimated value and the period of performance).
This requirement is to provide all personnel, management, supervision, tools, materials, and other resources necessary to support the build-out, integration, and operation of the Office of Information and Technology (OIT) Infrastructure and Support Services (ISS) Operational Technology Operations Center (OTOC). This includes network operations, cybersecurity operations, helpdesk/call-center support, and the deployment and sustainment of the Watchtower Mobile Device Management (MDM) platform for operational technology (OT) assets. Sherpa 6, Inc. is able to seamlessly provide these services without a major transition-in period since Sherpa 6, Inc. developed the Watchtower platform, a Government Off-the-Shelf (GOTS) solution needed to enable secure, scalable, and automated management of tactical and OT devices. The estimated procurement value
and the period of performance is 12 months from the
date of contract award.
4. Identify the exception to fair opportunity and provide supporting rationale, including a demonstration that the proposed contractor’s unique qualifications or the nature of the acquisition requires use of the exception cited.
services required at the level of quality required because the supplies or services ordered are