Past Performance Report Form

PAST PERFORMANCE REPORT FORM

Complete and return NLT the due sate of the solicitation to: NAVSUP Fleet Logistics Center Norfolk (FLCN) Contracting Department,
Attn: Alexandria McCune and Ethan Othersen
Phone: (771) 229-3585 and (771) 229-3607
Email: [email protected] and
[email protected]
NAVSUP Fleet Logistics Center Norfolk (FLCN) Contracting Department,
Attn: Amy Barnes
Phone: (564) 226-1893
Email: [email protected]
On behalf of (Requester Information):
Company's Name:
POC/Title/Position:
Email Address:
Contract/Purchase Order No.:
Contract Amount:
Contract Type:
Period of Performance:
Business Address:
Phone Number:

NOTE:

DO NOT RETURN TO THE CONTRACTOR WHO ORIGINATED THIS REQUEST

The completion of this questionnaire is requested from your agency/company in order for the U.S. Naval Supply System (NAVSUP) Fleet Logistics Center Norfolk (FLCN) to evaluate the aforementioned contractor’s past performance on previous contracts and efforts as it relates to the probability of successful accomplishment of the work required by the Government, relative to the award of a contract. Completed by :
Command/Company’s Name:
POC/Title/Position:
Email Address:
Address:
Phone Number:
1.

Quality/Meeting Contract Requirements: The offeror’s demonstrated history of delivering products and services that met or exceeded the requirements of the contract. a.

How would you describe your level of customer satisfaction?

b.

Were there instances of rework and/or deficiency reports? (If yes, explain)

c.

Did the contractor engage in effective and/or innovative work applications that were beneficial to the Government?

2.

Quality/Timeliness.

a.

Describe the contractor’s ability to deliver according to the agreed-to schedule. What were the causes of any schedule variances?

b.

Describe the timeliness of submission of requested information, reports and invoicing.

3.

Quality/Contractor Responsiveness. The offeror’s demonstrated ability to:

a.

respond to customer concerns

b.

isolate and resolve problems
• The number and severity of problems
• The effectiveness of corrective actions taken.

c.

Contractor's cost control. Did the contractor deliver at the agreed-to price/cost? Describe the reasons for changes to contract value (e.g., scope changes, overrun/under-run, Government-imposed schedule changes, etc.)

4.

Additional Observations/Information

a.

Identify the contractor's overall strengths and weaknesses.