PdM TSS CATV Statement of Work

SCOPE OF WORK

CABLE TV (CATV)

EQUIPMENT, INSTALLATION, AND MAINTENANCE

1. GENERAL

1.1. Provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to provide Cable TV (CATV) Transmission Service at 5000 Bradford Drive, Suite 150, Huntsville, AL 35805. 1.2. The contractor shall install and configure the contractor acquired Trade Agreement Act (TAA) compliant products and obtain a TAA waiver for all noncompliant products, where applicable. 1.3. The Technical Representative (TR) for this project is identified in Paragraph 4 of this document.

2. REQUIREMENTS

2.1. General: The Contractor shall be responsible for all infrastructure, distribution systems equipment, devices, hardware and software systems in providing the government designated site with TV signals.
2.2. Service Response: The Contractor shall respond via email or phone within 4 hours of initial contact by the Contracting Officers Representative (COR), to resolve loss of service, intermittent, degradation, or loss of signal within customer normal business hours. The COR shall be advised by the Contractor if service cannot be restored within 24 hours of initial notification. 2.3. Pro-rata rate adjustment: Service interruptions exceeding 24 hours from Contractor initial response shall result in a pro-rata credit adjustment of the current rates charged computed at 1/30 of the monthly billing for each day of interruption until service is restored.
2.4. CATV services: The Contractor shall provide the same basic number of channels as those typically offered to commercial and residential customers of the greater Huntsville, Alabama area that do not require the payment of additional access fees, such as premium channels (i.e., HBO, Showtime, etc.) or Pay-per-View. The TV signals shall contain access to local, as well as Continental US channels/networks and Public Access channels such as CSPAN.
2.5. Signal Strength: Signal strength provided shall be the minimum level required to provide a clear 1080p HD picture and HD sound quality without degradation of picture quality or sound static.

2.6. Digital Signal Converter Boxes: The Contractor shall provide the Government with Ten (10) digital signal converter boxes with the necessary signal service connections to connect the boxes. These digital signal converter boxes should have HDMI video out port. The Government will be responsible for the signal distribution from the digital signal converter boxes HDMI video out port to the