Performance Work Statement for Centralized Clinical Quality Management Services

PERFORMANCE WORK STATEMENT (PWS)

FOR
Centralized Clinical Quality Management Services
For the Air National Guard (ANG) Health Care Providers (HCPs) October 2026

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Centralized Credentialing and Privileging (C&P) Program Management Services for the Air National Guard (ANG), as defined in this Performance Work Statement (PWS). 1.1.1 Objectives: The contractor shall provide operational support for Clinical Quality Management Program. This includes Health Risk Management, Credentialing and Privileging, Accreditation and Compliance, Clinical Measurements, and Clinical Quality Improvement. Health Risk Management encompasses the Adverse Actions process with the ANG having a history of approximately 18 actions within the last 6 years. The Credentialing and Privileging process includes the privileging of privileged and non-privileged Health Care Providers (HCPs), to include; new accessions into the ANG, maintenance of current credentialed and privileged HCPs, mobilizations and training requirements for HCPs, program training for users, coordinators, and privileging authorities, technical system support within the system of record Joint Centralized Credentials Quality Assurance System (CCQAS), and conducting the Credentials and Privileging Certification Board. In total, the ANG credential and grants privileges to approximately 2,500 Military and Non-Military HCPs, for example: Physicians, Physician Assistants, Nurse Practitioners, Nurses, Dentists, Directors of Psychological Health, Optometrists, and Pharmacists. In the healthcare context, “credentialing” is the process of assessing and verifying a health care practitioner’s qualifications. The credentialing process includes review of the licensure, training and education of skilled HCPs. Additionally, it assures their clinical competency and that they maintain regulatory compliance in their scope of practice. Privileging is the process health care organizations employ to authorize practitioners to provide specific health care services within a specific facility. All health care providers within the ANG hold an Air Force Specialty Code (AFSC) or Civilian Classification that corresponds to their clinical specialty, wherein privileges are granted and specified. Accreditation and Compliance for the ANG includes the compliance of Unit CQM program through the AF Inspection Agency and the