Performance Work Statement - Draft -Security

Performance Work Statement (PWS)
United States Army Medical Command
Security System (MEDCOM) (CCTV, Access Control, and Alarm) Maintenance

26 October 2026

1.0 GENERAL: The United States Army Medical Command (MEDCOM) requires a maintenance support for Security System (Closed-circuit Television (CCTV) and Access Control) existing and future closed-circuit television (CCTV), access control, and alarms installed or projected for installation throughout the MEDCOM operational footprint located on Joint Base San Antonio (JBSA) - Fort Sam Houston proper. With the large number of staff and visitors at this facility, the use of closed-circuit television, access control measures, and intrusion alarms has proven to be a critical component of the security posture for the protection of personnel and property. MEDCOM requires support as required for maintenance, upkeep, and support for the CCTV, access control systems, and intrusion alarms. The objective is to ensure all implemented physical security, force protection, and crime prevention measures are functional and operational with minimum downtime. 1.1 BACKGROUND: The use of closed-circuit television (CCTV) and access control devices with alarms has proven to be a critical component of physical security, force protection, and crime prevention for MEDCOM. This capability has been implemented in various locations within MEDCOM facilities. The use of these types of security measures compliment the command’s physical security and force protection objectives. The information archived and retrieved from these integrated security platforms is used as evidence to support investigations conducted by the installation security forces as well as the local Criminal Investigations Division (CID) office. Currently maintenance for the systems is controlled by MEDCOM Security office to include the making of the badges, to any work need as far as repairs and new additions. 1.1.1 The purpose of this PWS is to identify requirements needed to meet the desired maintenance and upkeep of the security posture throughout MEDCOM facilities. 1.2 OBJECTIVES: MEDCOM requires maintenance to be provided by a certified and fully qualified personnel to install, troubleshoot, and maintain the existing access control/closed-circuit television (CCTV)/badging systems that is deployed throughout various MEDCOM facilities (Building 2264). 1.2.1 The objective is to award a single firm fixed price (FFP) commercial service contract with four option years to perform the services as described. The FFP contract has been determined to be the method to meet this requirement as the organization does not possess the personnel or the equipment necessary to execute this requirement.