Quality Assurance Surveillance Plan

ATTACHMENT 4

QUALITY ASSURANCE SURVEILLANCE PLAN

SPECIAL OPERATIONS MEDICAL TRAINING SERVICES

1.0 PURPOSE

This Quality Assurance Surveillance Plan (QASP) establishes the Government’s approach for monitoring contractor performance under the Special Operations Medical Training Services contract.
This QASP provides a framework for assessing contractor compliance with the Performance Work Statement (PWS), applicable task orders, and other contract requirements. It identifies key performance objectives, performance standards, acceptable quality levels, surveillance methods, surveillance frequency, and surveillance records.
This QASP does not create requirements beyond those stated in the contract, PWS, applicable task orders, or other contract documents. In the event of a conflict between this QASP and the contract or PWS, the contract and PWS control.

2.0 SCOPE

The Government will use this QASP to surveil contractor performance under: 1. CLIN X00101 – Prolonged Field Care Training;
2. CLIN X00102 – Austere Medical Training for Non-Medical Personnel; 3. CLIN X00103 – Custom Medical Training; and
4. Applicable contract-wide requirements.
Government surveillance may include direct observation, document review, facility inspection, verification of personnel qualifications, review of contractor quality-control records, review of student feedback, review of training records and deliverables, and other reasonable methods necessary to assess contractor compliance with the PWS and applicable task orders.
Government surveillance does not relieve the contractor of responsibility for internal quality control, safety, personnel qualifications, deliverable timeliness, or successful performance.

3.0 ROLES AND RESPONSIBILITIES

3.1 Contracting Officer

The Contracting Officer is responsible for overall contract administration and is the only Government official authorized to modify contract terms, task-order scope, price, period of performance, or other contractual requirements.
The Contracting Officer may issue written notices of deficiency, Contract Discrepancy Reports (CDRs), cure notices, or other contractual communications, as appropriate.

3.2 Contracting Officer’s Representative

The Contracting Officer’s Representative (COR) is responsible for technical surveillance of contractor performance within the scope of the COR appointment. The COR may monitor contractor performance; review deliverables; verify personnel qualifications; conduct or coordinate facility and training-area inspections; observe