Quality Assurance Surveillance Plan Microchip IDIQ

QUALITY ASSURANCE SURVEILLANCE PLAN

Purpose: To ensure that the Government has an effective and systematic method of surveillance at the base contract and delivery order level. The QASP will be used primarily as a tool to ensure that quality deliverables are being provided in a timely manner. 1.
Critical performance processes and requirements. Critical to the success of the Microchip IDIQ is timeliness, quality, and accuracy of the deliverables required upon each delivery order.
2.

Performance Standards

a.
Schedule - The due dates for deliverables and the actual accomplishment of the schedule will be assessed against original due dates established for the contract or delivery order(s).
b.
Deliverables – The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the contract/delivery order(s) and the Quality Control Plan (QCP), if required by the contract, for the required content, quality, timeliness, and accuracy.
c.
Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract delivery requirements, the contractor’s adherence to contract schedules including the administrative aspects, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer. 3.
Surveillance methods - The primary methods of surveillance used to monitor performance of this contract will be the following: a) 100% inspection of required deliverables; b) review of invoices; c) periodic inspections to ensure the contractor is performing in an acceptable manner; and d) through feedback from the Government personnel being supported.
4.
Performance Measurement: Performance will be measured in accordance with the following table:

Performance
Element

Performance
Requirement

Surveillance
Method

Frequency

Acceptable
Quality Level

Contractor
Quality Control
Plan

QC activities,
inspections, and
corrective actions
completed as
required by the
plan.

Inspection by
the COR

Quarterly for
overall QC
activities;
As Required
for corrective
actions.

100%
Compliance with
the contractor
plan.

Contract
deliverables
furnished as
prescribed in the
SOW,
attachments,
CDRLs, Task
Orders, etc., as
applicable.