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Questions Request for Information F5 Load Balancer

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A PDF document (46 KB) attached to RFI - F5 Load Balancer Replacement (VA-27-00017931), from the Department of Veterans Affairs. Due Nov 17, 2026, 12:00 PM (UTC-5).

File name: Questions RFI 36C10B27Q0089 F5 Load Balancer.pdf

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Please see below questions in response to the RFI posted for the F5 Load Balancer Replacement and Maintenance Support 36C10B27Q0089 VA-27-00017931

Quantities and scope
1. The PWS describes the current environment as one standalone and two HA pair i5820DF platforms, which we read as 5 units, but CLIN 1 requests 3 r5920-DF units. Please confirm the current and replacement unit counts at AEDC and PEDC. 2 at AECD and 1 at PEDC
2. For the 1:1 migration, how many virtual servers, pools, iRules, APM policies and tenants are in scope, how many APM users are supported, and what peak throughput is required? 361 virtual, 699 pool members, 63 iRules, 12 apm policy , 1 tenant , 900 apm users Execution, testing and cutover
3. Will configuration and migration work be performed remotely or at the AEDC and PEDC facilities? PWS 4.2 states remote performance, while Addendum A4 addresses on-site presence and PWS 5.0 describes maintenance windows at the data centers. If remote, how will the contractor connect (for example Government-furnished equipment, VPN or virtual desktop), and who on the VA side performs physical actions during each window? Support is all remote; FSC network team would perform all things onsite. 4. Who performs rack, cabling and optics installation (14 SFP28), and what are the delivery addresses and points of contact for PWS 6.3?
AEDC and PEDC cabling team together with FSC network team. 5. How will validation and testing be done before cutover? Is a lab or staging environment available, will configurations be validated in parallel with production, who defines the acceptance criteria and sign-off, and what are the rollback criteria? There is no testing environment, no validation in parallel, site would determine acceptance, sign off and rollback criteria.
6. Will cutover occur on a single date per site or in phases over multiple days? PWS 5.0 anticipates about four after-hours windows at AEDC and about four business hours at PEDC. What is the duration of each AEDC window, are the windows consecutive or spread over time, and in what order are the sites and platforms (standalone and HA pairs) to be migrated?

PEDC (standalone) is not an online device and can be done on a single date, during working hours. AEDC cutover must occur on a single date after 6.00pm; duration is until the server is back online and working, schedule to be four hours.

Labor, schedule and pricing
7. Do the 80 hours of Standard consulting (CLIN 10) and 8 hours of Premium consulting

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