Request for Information Alternative Gate Arm Solutions

REQUEST FOR INFORMATION

AGENCY:

U.S. Department of Homeland Security, Customs and Border Protection
Large-Scale (LS) Non-Intrusive Inspection (NII) Program

TITLE: Alternative Gate Arm Solutions used at Border Crossings ISSUANCE DATE: November 3, 2026
THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. This RFI is issued solely for information and planning purposes; it does not constitute a Request for Proposal (RFP) nor a promise to issue an RFP or other solicitation. Furthermore, those who respond to this RFI should not anticipate feedback about its submission, other than acknowledgment of receipt. This RFI does not commit the Government to contract for any supply or service. The Department of Homeland Security (DHS) Customs and Border Protection (CBP) is not currently seeking proposals. Respondents are advised that the U.S. Government will not pay any cost incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the expense of the respondent. Not responding to this RFI does not preclude participation in any future solicitation. The information provided in this RFI is subject to change and is not binding on the Government. All submissions become the property of the Federal Government and will not be returned.

1.0 Background

U.S. Customs and Border Protection (CBP) uses automated gate arm systems at border crossings to support traffic control, lane operations, and access management. CBP officers and agents, in the course of their work, experience various issues with automated gate arms, including damage from vehicle impacts and other operational or mechanical failures. When a gate arm system is unavailable, a processing lane may be restricted or closed, which can adversely affect traffic flow and operational efficiency. CBP is conducting market research to identify commercially available automated gate arm system solutions that may improve system reliability, maintainability, and operational availability. These solutions will need to be able to integrate with various existing traffic management systems currently in use.

2.0 Purpose

One of the primary goals of operating an efficient border crossing is to maximize the number of traffic lanes available for use, consistent with the number of CBP personnel assigned to staff those lanes. Operational issues with a gate arm at a processing booth can:
• Increase the time required to inspect and process vehicles;

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Create inefficiencies when CBP personnel are available but sufficient operational