Starlink Statement of Work for SSN
Updated
A PDF document (170 KB) attached to Starlink Services, from the Department of the Navy. Due Nov 12, 2026, 11:00 AM (UTC-5).
File name: Starlink SOW for SSN.pdf
The full file is for paid members, or buy this bid alone.
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STATEMENT OF WORK
COMMANDER, SUBMARINE FORCE ATLANTIC (COMSUBLANT)
STARLINK SATELLITE COMMUNICATIONS (SATCOM)
SERVICES
GENERAL REQUIREMENTS: The effort required here under shall be performed in accordance with this Statement of Work and with all other terms and conditions set forth herein.
INTRODUCTION & BACKGROUND: Commander, Submarine Force Atlantic (COMSUBLANT) requires alternate, resilient communication service capabilities throughout the United States Naval Forces Europe and Naval Forces Africa theaters. COMSUBLANT needs satellite communications (SATCOM) solutions that will allow for standalone, mobile, and reliable communications in remote areas. SCOPE: This requirement requires services plans from Starlink for previously purchased terminals. Services must be able to be utilized on fixed-site or in-motion use on a moving vehicle or vessel anywhere globally where Starlink service is available, to include maritime environments.
The following is required for this acquisition:
SERVICES:
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One (1) Starlink Global Priority 10TB packages for 12-month period that includes priority support, public IP, a telemetry dashboard, and monthly terminal access fee. Provide data speeds of up to 220 Mbps download and 25 Mbps upload in times of peak usage. After using 10TB of Global Priority Data each month, Government will continue receiving unlimited data at 1 Mbps download, 0.5 Mbps upload.
o This service shall support: STARLINK TBD at time of award One (1) Starlink Global Priority 10TB packages for 12-month period that includes priority support, public IP, a telemetry dashboard, and monthly terminal access fee. Provide data speeds of up to 220 Mbps download and 25 Mbps upload in times of peak usage. After using 10TB of Global Priority Data each month, Government will continue receiving unlimited data at 1 Mbps download, 0.5 Mbps upload.
o This service shall support: STARLINK TBD at time of award.
All Priority packages, as outlined, must be inclusive of the following:
o 24/7 customer support to handle issues including but not limited to hardware faults, network issues, order flow, billing, account management, and all other aspects of using Starlink services.
o Dashboard for remote monitoring and network management that includes real time alerts and outage notices.
o Configurable IP settings. At minimum an IPv4 with delegate /56 IPv6 prefix for network clients.
o Viewable, downloadable, and exportable report metrics inclusive of upload/download rates, signal quality, obstruction percentage,
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