Statement of Work Area dental lab services

Part 1: General Information
Introduction
The Bemidji Area Office Inidian health Services has two federal service units; Red Lake Hospital and Cass Lake IHS. Cass Lake and Red Lake function as not only clinics, but as Emergency departments and inpatient care units, serving the surrounding populations 24 hours a day 7 days a week. The service units serve as primary and emergency care for the populations. Along with medical care each service unit provides dental care to the Red Lake and Leech Lake population.

Background
The Bemidji Area (BAO) IHS, Red Lake Service unit and Cass Lake Service unit have identified a need to procure commercial dental laboratory services to fabricate high-quality dental prosthetic appliances in support of restorative, prosthodontic, oral surgery, and specialty dental services.

The Contractor shall furnish all labor, materials, equipment, transportation, packaging, and technical expertise necessary to fabricate and deliver dental prosthetic appliances prescribed by licensed IHS dentists.

This is a base plus 4 option year contract

Scope
The Contractor shall manufacture, repair, adjust, and remake dental prosthetic appliances using prescriptions submitted by licensed dentists of the Red Lake and Cass Lake Service Units.

The Contractor shall provide all necessary materials, fabrication, quality control, and shipping necessary to produce finished dental appliances ready for patient delivery.

The Contractor shall:

Fabricate all appliances in accordance with written prescriptions. Utilize FDA-approved materials.
Comply with all applicable FDA regulations governing dental laboratories. Maintain documented quality assurance procedures.
Verify completeness of prescriptions before fabrication. Contact the ordering dentist within one business day regarding prescription discrepancies. Package all appliances to prevent shipping damage.
Provide prepaid shipping labels when remakes are required due to laboratory error. Maintain production tracking for every case.
Return appliances with work authorization documentation. Maintain HIPAA compliance for all patient information.

Services include fabrication of:
Premium Dentures
Economy Dentures
Premium Partials
Economy Partials
Interim Partials (2 clasps, 1-8 replacement teeth)
Interim Partials (no clasps, 1-3 replacement teeth)
Premium Flexible Partial
Economy Flexible Partial
Denture Relines
Acrylic Repair
Add Tooth to Partial or Denture
Repair of Frameworks / Clasps