Statement of Work

STATEMENT OF WORK AND CRITERIA FOR

TITLE:

Service Contract where the contractor shall provide all labor, personnel, equipment, tools, materials, supervision and other items necessary to provide annual preventive maintenance and corrective repair service on-site for the equipment and systems listed below for Loma Linda VA and as defined in this Statement of Work (SOW).

EQUIPMENT:

Cepheid Location
Serial Number
Corona Cboc
120002861
Victorville Cboc
120002864
ACC
120002870
Rancho Cboc
120002871

OBJECTIVES:

The purpose is to have a Contractor that shall provide all labor, personnel, equipment, tools, materials, supervision and other items necessary to provide annual preventive maintenance and corrective repair service on-site for the equipment and systems listed below for Loma Linda VA, ACC, and CBOC sites and as defined in this Statement of Work (SOW). Services performed shall conform to industry standards and this statement of work (SOW). Additional scope as per the below:

The contractor will perform preventive maintenance (PM) inspection on equipment/systems as provided for in the contract agreement. PMs will be accomplished in accordance with the Original Equipment Manufacturer (OEM) recommendations. Must use OEM certified parts and service engineer/technicians must be OEM trained on all equipment included in agreement. OEM standard agreement equivalent coverage.
Toll free phone support 24x7
Unlimited service calls onsite 5x8 hours (8-4)
All parts covered.
Travel and labor included.
Software Upgrades included
Inclusion of equipment components
Extensive preventive maintenance annual: Calibration
Designated Response time 48 hours unless otherwise agreed upon by COR or designee Response: All requests for repair service will be considered requests for emergency service unless a statement to the contrary is made by the COR, POC or designee. A competent service representative adequately equipped with tools, test instruments, service manuals, and repair parts will arrive at the Loma Linda VA, ACC, or CBOC within the designated response time. The service representative may contact VA staff by phone before arrival at the designated facility. Such contacts, however, will not serve to alter the requirements for arrival on-site except when the request for service is withdrawn by Biomedical Engineering. Over and Above Repairs - For the emergency services, repairs and maintenance that are over and above the SOW, if quote pricing is within the COR’s Government Purchase Card (GPC) threshold, the COR will authorize payment. For emergencies over the COR’s GPC threshold, only the Contracting Officer (CO) is authorized to approve contract modifications. Additional services shall be approved by the Contracting Officer prior to the contractor initiating any work. The contractor shall provide an on schedule- quote to both the CO and COR for review and consideration. Additional funding will be provided by the facility as-needed for payment.