Statement of Work - Learning Management System

Navajo Area Indian Health Service (NAIHS)
P.O. Box 9020, Window Rock, Arizona 86515
272 Highway 264-St. Michaels, Window Rock, Arizona 86515

STATEMENT OF WORK

NAIHS Office of Clinical Services: Quality Management – Learning Management System 1: Introduction:
1.1 Navajo Area Indian Health Service (NAIHS) is one of twelve (12) Regional Administrative units of the Indian Health Service (IHS). The NAIHS delivers Health Services to a user population of over 244,000 American Indians in five (5) Federal Service Units on and near the Navajo Nation. The five (5) Federal Service Units (SUs) include Chinle, Crownpoint, Gallup, Kayenta, and Shiprock SUs. Navajo Area Indian Health Service Office is located in St. Michael’s Arizona. Indian Health Service is an Agency within the Department of Health and Human Services (HHS).
1.2 Navajo Area Office of Clinical Services – Quality Management: In alignment with the headquarters initiatives to strengthen the agency’s ongoing efforts to ensure the delivery of high-quality health care at federally operated facilities serving American Indian and Alaska Native people in the Navajo Area Indian Health Service (NAIHS). 2: Purpose:
2.1 Navajo Area Indian Health Service (NAIHS) Office of Clinical Services: Quality Management (QM) is seeking from qualified contractors, to provide a Learning Management System (LMS) Portal.
2.2 The Learning Management System Portal will supplement the Department of Health and Human Services’ (DHHS) current Learning Management System to provide focused elearning to meet accreditation requirements (e.g., The Joint Commission (TJC), Centers for Medicare/Medicaid Services (CMS)).
2.3 The LMS will be available for all staff under NAIHS, including the Navajo Area Office, and the five Federal service units, which include primary hospitals and remote healthcare centers under each service unit.
2.4 For the current submission and subsequent years, we are requesting a Learning Management System that meets FedRAMP requirements, to be compliant. 2.5 This will be a recurring Business Need, to keep the current service level and licensing active.
3: Scope and Deliverables:
3.1 The Contractor shall provide a Learning Management System that meets the Federal Government’s FedRAMP compliance.
3.2 The Learning Management System shall meet 508 compliance and be SCORM compliant.
3.3 The Learning Management System shall provide focused clinical training courses applicable to accreditation requirements to meet health care accreditation.