Statement of Work QuestionMark

STATEMENT OF WORK

WEB-BASED SOFTWARE USED TO GRADE ESSAYS AND EXAMS

1. Scope. This Statement of Work defines the contractual requirements for the procurement of software and technical support for The Inspector General School (TIGS) located at Fort Belvoir, VA.
1.1 Background. The TIGS trains up to 1,000 students per year and require software, as well as the training material and onsite training support to replace the current software used for conducting examinations and surveys and unlimited number of software updates throughout the year.

2. Applicable Documents. None

3. Requirements. The contractor shall provide software media, documentation, and technical support. Technical Support includes phone and electronic assistance (troubleshooting) for the Inspector General school, as well as all updates of product released during the covered period of performance.
3.1 Delivery and Period of Performance Requirements. The contractor shall be responsible for all shipments, handling and delivery requirements. The vendor shall contact the TIGS Information Technology Specialist and Technical Point of Contact, Mr. Keith Worthington, to arrange for visits to perform any onsite consulting functions. The TIGS is located at the address below. He can be reached at 703-805-3903.
U.S. Army Inspector General School
Fort Belvoir, Virginia 22060
The required delivery date is seven (7) days from the date of award. Licenses and Maintenance Support shall be active for the duration of the contract. Period of Performance: December 2026 – December 2031
3.2. Other Requirements. Due to the worldwide usage of this software the contractor shall notify the Technical Point of Contact and Contracting Officer, in writing, of any scheduled maintenance that will impact on the availability of this software. The contractor shall also notify the Technical Point of Contact and Contracting Officer, in writing, of any issues or potential issues that may affect performance.