Tab 01. Performance Work Statement - Subscription for Diploma Services

PERFORMANCE WORK STATEMENT (PWS)

SUBSCRIPTION FOR DIPLOMA SERVICES

AIR UNIVERSITY, MAXWELL AFB, AL

1.0 PURPOSE

Air University (AU) is the intellectual and leadership center of the U.S. Air Force and Space Force. AU’s core mission is to educate and develop warfighters to support national security objectives.
The purpose of this requirement is to acquire an annual, enterprise-wide subscription for comprehensive digital and physical diploma generation, management, and issuing services. This subscription will serve three key entities under the Air University umbrella:

1. Air University (AU)

2. Community College of the Air Force (CCAF)
3. Air Force Institute of Technology (AFIT)
The primary objective is to provide secure, verifiable digital credentials, comprehensive learner records (CLRs), and professional transcripts alongside localized, on-demand print-to-paper diploma capabilities and outsourced high-volume print delivery.

2.0 DESCRIPTION OF SERVICES AND TECHNICAL REQUIREMENTS

The contractor will provide an enterprise-grade, Brand Name or Equal digital and physical credential management platform and associated printing supplies. To meet the "or equal" standard, any proposed alternative platform must satisfy the following physical, functional, performance, and technical requirements:

2.1 Digital Credential Capabilities

•

Secure Digital Issuance and Verification: The platform must provide immediately accessible, permanent, high-resolution official digital diplomas and credentials. It must feature certified, secure, and tamper-evident digital technology (such as patented cPDF™) that is self-validating. Recipients (such as employers and third-party verifiers) must be able to verify credential authenticity instantly without the burden of creating accounts, joining membership lists, or registering for a portal.

•

1-Click Social and Network Sharing: The platform must natively support single-click learner sharing features across professional and social networks (specifically LinkedIn, Facebook, and X/Twitter) via verified links. Students and alumni must never be charged a fee to access, share, or validate their official digital credentials.

•

Scheduled Digital Awards: The platform must allow administrative personnel to schedule the automated release of digital credentials/diplomas at a precise date and time (e.g., coordinating digital delivery to execute exactly during the Air University Commander and President or Provost’s commencement speech).

•

Customizable Multi-Channel Notifications: The system must offer customizable email