Tab 04 4 Statement of Work Redacted

STATEMENT OF WORK

Manager Tools Effective Manager and Effective Communicator Onsite Training Objective/Requirements
NASA LEO has a requirement for two instructor-led, onsite training sessions from Manager Tools, LLC: Effective Communicator training on November 3, 2026, and Effective Manager training on November 4, 2026. Each session shall be 7.5 hours and shall provide instruction, guided practice, and implementation support for the models and behaviors identified below.
Characteristics, Scope, and Specs
The contractor shall perform the following duties:
• Conduct one onsite Effective Communicator training session on November 3, 2026. The session shall cover DISC fundamentals and the Observe, Analyze, and Tailor behavioral communication approach, including oral and email communication practice.
• Conduct one onsite Effective Manager training session on November 4, 2026. The session shall teach the proprietary Manager Tools One On Ones, Feedback, and Delegation models, together with rollout timing and implementation guidance.
• Provide a 7.5-hour training day for each course. Training is planned to run from 9:00 a.m. to 4:30 p.m. local time, unless otherwise agreed by NASA LEO and the contractor. • Provide interactive practice opportunities. Effective Manager attendees shall practice positive and negative feedback and delegation. Effective Communicator attendees shall practice observing, analyzing, and tailoring communication behaviors.
• Provide MTDISC assessments for attendees as included in the quoted training package. • Provide the Manager Tools Annual License for each Effective Manager attendee for one year, including the learning resources, tools, support, and content identified in the contractor quote. • Provide each Effective Manager attendee an eight-month rollout plan for implementing the training concepts.
• Conduct a pre-engagement meeting with appropriate NASA sponsors and organizational leaders and tailor practice scenarios, when appropriate, to the audience and work discipline. • Provide follow-up check-ins 60 to 90 days after the engagement to address participant questions. • Provide all contractor travel, lodging, shipping, materials, and other expenses within the quoted fixed price.
• Support up to 30 attendees per session at the quoted base price. Any attendance above 30 shall require prior written authorization and shall be priced in accordance with the quote at $1,300 per additional attendee. The quote states that the contractor will honor up to 36 attendees for the Effective