Updated QUALITY ASSURANCE SURVEILLANCE PLAN

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QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

ASTRO 25 Radio System Maintenance and SUA II Services

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Attachment 1: PERFORMANCE REQUIREMENTS SUMMARY

Attachment 2: SAMPLE QUALITY ASSURANCE MONITORING FORM

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QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Contract Maintenance Services
The Contractor will be evaluated in accordance with the following:

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following: Contract Radio Maintenance Service Agreement for Motorola Astro Core P25 Equipment. Contractor management conducting site visits.
Monitoring will be conducted by COR and Police Service Supervisory Police Officers reporting deficiencies to the CO.
This QASP does not detail how the Contractor accomplishes the work. Instead, it assumes that the Contractor is responsible for management and quality control actions to meet the terms of the Contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. Government revisions to the QASP will be made via contract modification. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing maintenance activities.

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate maintenance services: a. Contracting Officer (CO) – The CO shall ensure performance of all necessary actions for effective contracting, compliance with the contract terms, and safeguarding the interests of the United States in the contractual relationship. The CO shall also ensure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.
b. Contracting Officer’s Representative (COR) – The COR is responsible for the technical administration of the contract and shall ensure proper Government surveillance of the contractor’s [Type here]

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performance. The COR shall keep a quality assurance file. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. Organization or Agency: U.S. Department of Veterans Affairs, Palo Alto Health Care System, (VAPAHCS).

3. CONTRACTOR REPRESENTATIVES

The following employee(s) of the Contractor serve as the Contractor’s program manager(s) for this