Fairfield CSD FY2027 Internet Access

We seek symmetrical bandwidth at 2 Gbps scalable to 5 Gbps with guaranteed throughput to the Applicants head-end located at Fairfield Community Schools Administration Building (67240 County Road 31 Goshen, IN 46528) beginning July 1, 2027. Please provide laddered pricing in 500 Mbps increments in all bids and contracts.

The Applicant seeks a 3-year contract with up to [TWO] optional voluntary one-year extensions; other terms will be considered. Extension terms and pricing must be spelled out in the proposal. Open-ended, automatically renewing, or "evergreen" terms are not acceptable and will not be considered responsive.The contract shall be subject to the laws of the state in which services are provided, and any provision to the contrary is void.

The Applicant will not accept terms requiring it to indemnify the Service Provider against the Service Provider's own negligence or misconduct.Bidders are advised that this procurement will be contingent upon the successful obtaining of E-Rate funding, and the contract agreement between the Applicant and the selected vendor must recognize that contingency.Your proposal must include any service provider owned onsite equipment necessary to hand off service to the Applicants head-end equipment, and you should describe your proposed hand-off as part of your response.

Proposals should provide a description of the pathway from the service providers point of presence to the Applicants point of entry, including any third party leased lines. Additional features included or available, such as resiliency, basic firewall service, and DDoS protection, should also be described in your proposal.Each respondent must provide a proposed Service Level Agreement (SLA) with their response.

The proposed SLA must include a description of the services provided, and where applicable, describe how these services will be measured. At a minimum, the SLA should describe that the vendor will make all reasonable efforts to ensure 99.99% network availability of each circuit, and it should provide frame/packet loss, network latency, and network jitter commitments.

Additionally, each SLA should describe 24x7x365 trouble-reporting procedures, offer commitments with regard to the time to repair outages, and describe provisions offered in the event of chronic trouble. The minimum commitment to be guaranteed is a two-hour diagnosis and a four-hour temporary or permanent repair. Respondents should describe monthly and annual service reports offered, showing peak usage, downtime, and impaired performance versus the SLA, for each link.

The services described in the SLA shall be maintained to the specifications of these commitments throughout the term of the contract, and the selected Service Provider shall remediate any deficiencies at no cost to the Applicant. _______________________________________________QuestionsNo informational meetings or building visits will be scheduled.

Any questions related to the technical aspects of this document should be directed to Cody Stewart, Technology Director@ [contact in the Form 470] no later than 1pm local time on November 23, 2026. Answers to any written questions or any additional information, revisions, or clarifications to the RFP will be provided in the form of an addendum to be posted with the FCC Form 470 on the Universal Service (E-Rate) website.

It is the sole responsibility of the Service Provider to check for any addenda that may be issued._____________________________________Proposal DeliveryThe Applicant reserves the right to reject each and every bid, and to waive informalities, irregularities, and errors in the bidding to the extent permitted by law. This includes the right to extend the date and time for receipt of bids.

In the event that a responsible bid is not received or if it is determined that the low bid received is too high, the bid received will be rejected and the project will be cancelled or re-bid. Bids should be e-mailed to the office of Cody Stewart, Technology Director@ [contact in the Form 470] by 1pm local time on December 21st, 2026.