HRBCC
Updated
Sources Sought from the Department of the Navy, for work in Portsmouth, Virginia. Due Nov 2, 2027, 10:00 AM (UTC-4), 374 days left.
| Solicitation number | N69199HRBCCFY272 |
|---|---|
| Agency | Department of the Navy |
| Office | NAVSUP Flt Log Ctr Norfolk |
| Notice type | Sources Sought |
| Set-aside | 8(a) |
| Trade (NAICS) | Telemarketing Bureaus and Other Contact Centers (561422) |
| Product or service code | R431 |
| Place of performance | Portsmouth, Virginia |
| Posted | Oct 23, 2026 |
| Response deadline | Nov 2, 2027, 10:00 AM (UTC-4) (374 days left) |
| Add the deadline to | Google Calendar · Apple / Outlook (.ics) |
Official notice and attachments
Description
This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees.
The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).
Contracting contact
- Kristen Dunlow · [email protected] · (771) 229-3572
As published on the official notice. Ask questions in writing and before any questions deadline the notice sets.
Is your business small enough?
For NAICS 561422, a business counts as small if it has no more than $25.5 million in average annual receipts (SBA size standard). This notice is set aside, so only businesses under that size, or in the named program, can bid. SBA table, current as of Oct 15, 2026.
About the buyer
The Department of the Navy awarded $129.6 billion in contracts in the last 12 months; its biggest suppliers were Electric Boat Corporation, Lockheed Martin Corporation and RTX Corporation. See what Navy is buying now.
Who can bid: 8(a) set-aside
The SBA 8(a) Business Development program helps small businesses owned by socially and economically disadvantaged people win federal work; agencies can set contracts aside for 8(a) firms only.
How to get certified: 8(a) certification guide. All open 8(a) set-asides.