Attachment 1: Investigative Interview Training Course Performance Work Statement Rev 1

Federal Aviation Administration
Performance Work Statement

Investigative Interviewing Training
Course for FAA
FAA22800017
October 2026

Performance Work Statement (PWS)
Aircraft Workforce Development Branch – Investigative Interviewing Training course for FAA

A. PROJECT/TITLE

Investigative Interviewing course to provide Federal Aviation Administration (FAA) employees with the tools necessary for conducting ethical, outcome-based interviewing. Learned techniques will ensure FAA employees get the right information in the right manner when interviewing for Safety Hotline, Whistleblower, and Suspected Unapproved Parts Investigations; Certificate Management Principal Inspector, Supplier Control, and Quality System Audits; Organization Designation Authorization and Designee Management Inspections; Safety Management System Assessments; and Compliance Action/Enforcement Investigations. The contractor must deliver a structured Investigative Interviewing training course that aligns with modern, bestpractice methodologies. The curriculum must emphasize the most ethical and transparent techniques for gathering reliable, relevant information from people of interest, complainants, witnesses, and respondents. Training must focus on structured, open-ended questioning frameworks to eliminate interviewer bias and ensure objective evidence collection.
If the low offeror is an accredited college, the FAA desires college credits to be offered to trainees who successfully complete the proposed training. This is not a mandatory requirement and will not be used as an evaluation factor.

B. BACKGROUND

Under Title 49 of the United States Code (49 U.S.C.), the FAA is authorized to train employees as necessary in the exercise and performance of the powers and duties of the Administrator. The interests of the public, the safety of the workforce, and the credibility of the organization are best served by having qualified, proficient, and current inspectors conducting surveillance, testing, and checking functions.

C. SCOPE

The contractor must provide Investigative Interviewing Training to FAA Airworthiness Inspectors / Engineers and other Aircraft Certification Service employees. The contractor may provide this training through their standard courses offered to the public, other Government agencies or by submitting courses solely intended for FAA Inspectors.
The contractor shall employ a structured investigative interviewing methodology course based on recognized professional standards. The methodology must be ethical, non-coercive, and designed to gather reliable information