Attachment 1: Performance Work Statement Airframe

PERFORMANCE WORK STATEMENT (PWS)

AH-64 APACHE BOEING AIRFRAME CONTRACT FIELD SERVICE REPRESENTATIVE

(CFSR) SUPPORT

DATE: September 2026
Part 1 General Information

1. General

This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction

This is a non-personal service(s) contract to provide Original Equipment Manufacturer (OEM)level Contractor Field Service Representative (CFSR) technical support to deliver airframefocused technical support for U.S. Army maintained Apache (AH-64) weapon systems.

1.2 Background

The purpose of this contract is to ensure OEM-level technical expertise is available to fielded Apache units, repair facilities, aviation depots, and supply support facilities worldwide. The CFSR workforce serves as the direct technical link between operational flight/maintenance units and OEM engineering to maximize fleet readiness, resolve complex system anomalies, and ensure airframe operational availability.

1.3 Scope

The Contractor shall provide qualified CFSR personnel, in the quantities specified in individual Task Orders (with a baseline of one (1) full-time CFSR), to perform training, technical and maintenance support, and engineering reach-back to the OEM. Support shall encompass telephonic, virtual, and on-site technical assistance, hands-on troubleshooting, maintenance guidance, formal/informal training, and seamless engineering and logistics reach-back.

1.4 Objectives

Deliver expert, OEM-level technical troubleshooting and engineering reach-back to operational flight/maintenance units.
Maximize Apache fleet readiness, reduce premature airframe component removals, and resolve complex airframe system anomalies.
Conduct over-the-shoulder mentoring and system-specific training (Theory of Operation) for military maintainers and aircrew.
Support coordination and technical publication tracking via AMCOM and coordinate training events directly with AMCOM LAR/E-LAR.

1.5 General Information

1.5.1 Quality Control Plan (QCP)

The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by