Attachment 1: Statement of Requirements

Statement of Requirements
Air University Library Periodicals Contract

1.0 PURPOSE. The Air University Library (AUL) requires serial subscriptions to a list of print and electronic journals in order to support the mission of Air University (AU). The contractor shall furnish all qualified personnel, facilities, and supplies for the placement of subscriptions to single or multiple addresses for domestic and foreign serials and periodicals published in paper and other formats, and for related services. AUL is an academic library located on Maxwell-Gunter Air Force Base in Montgomery, Alabama. AU is accredited by the Southern Association of Colleges and Schools and serves as the center for professional military education for the United States Air Force. Additional information on the centers and schools can be found on the AU website at: https://www.airuniversity.af.edu/.

2.0 DESCRIPTION OF ITEMS. The following items are required for performance under this contract:

2.1 Basic Subscription Service: The contractor shall provide basic subscription services that would include all the tasks necessary to execute and manage orders for new and renewal subscriptions to serial publications, both print and electronic. Required titles and formats are in the attached Title List. Required tasks include:

2.1.1 Ordering and renewing subscriptions: The contractor shall ensure all orders are placed in a timely manner to ensure no breaks in coverage occur. 2.1.2 Serving as AUL’s fiscal agent with publishers, including making timely prepayments and processing refunds. 2.1.3 The contractor’s system must supply detailed, volume-level and issue-level metadata for all active serial titles. 2.1.3.1 This must include verifiable dispatch dates indicating when specific volumes and issues were dispatched by the publisher. 2.1.3.2 This data must be accessible via the web-based portal to enable AUL to systematically reconcile and compare publisher dispatch timelines against local library receipt records. 2.1.4 Facilitating timely access and claiming delivery of ordered subscriptions, both print and electronic.

2.1.5 Claiming Services:

2.1.5.1 The contractor shall provide claiming services for the life of the subscriptions. 2.1.5.2 The contractor shall possess, maintain, and utilize Electronic Data Interchange (EDI) capabilities to facilitate the electronic submission, transmission, processing, and tracking of claims. The contractor’s systems must support standard EDI transaction sets (Secure File Transfer Protocol [S/FTP] connection standards) to enable automated, seamless claiming transactions.