Attachment 1: Statement of Work - FAD Services
Updated
A PDF document (844 KB) attached to USPS EEO Final Agency Decision Services - September 2026 Solicitation, from the Postal Service. Due Oct 30, 2026, 5:00 PM (UTC-6).
File name: Attachment 1 - Statement of Work - FAD Services.pdf
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USPS EEO SERVICES
STATEMENT OF WORK
United States Postal Service
Equal Employment Opportunity (EEO) Department
STATEMENT OF WORK
EEO Services:
Final Agency Decision Services
Date: 2/26/23
USPS EEO SERVICES
STATEMENT OF WORK
STATEMENT OF WORK FOR EEO FINAL AGENCY DECISION SERVICES
1 GENERAL INFORMATION
1.1 INTRODUCTION
The Supplier will prepare Final Agency Decisions (FADs) on the merits of discrimination complaints and/or entitlement to compensatory damages for the United States Postal Service (Postal Service), National Equal Employment Opportunity (EEO) Investigative Services Office (NEEOISO) and other agencies as assigned. Each FAD will inform the complainant of the outcome of his/her claim(s) of discrimination or entitlement to compensatory damages and the rights to appeal the decision.
1.2 BACKGROUND
The Postal Service is responsible for ensuring that discrimination complaints are processed fairly, promptly, thoroughly, and in strict compliance with the Equal Employment Opportunity Commission (EEOC) regulations. EEOC Regulations require that the Postal Service take a final action on all EEO complaints not settled or withdrawn. EEO complaints of discrimination filed by current or former employees of Federal agencies or applicants for Federal employment are covered by Title 29 Code of Federal Regulations (C.F.R) Part 1614 and any relevant law, statute, regulation, or directive and are included within the scope of this SOW. See Section 2 for a listing of applicable authorities and publications.
1.3 SCOPE OF WORK- MERIT FAD
Each merit FAD written under this Statement of Work shall clearly and specifically identify the claim(s) in the complainant's complaint. The decision is to be issued on the merits of each claim within the complaint. Each merit FAD must include: a. Case Caption
b. Introduction
c. Statement of the Claim(s)
d. Chronology
e. Applicable Law
f.
Background
g. Prima Facie Analysis
h. Management's Non-Discriminatory Reasons
i.
Pretext
USPS EEO SERVICES
j.
STATEMENT OF WORK
Statement of Relief
k. Appeal Rights
l.
Signature Block
1.4 SCOPE OF WORK-COMPENSATORY DAMAGES FAD
Each compensatory damages FAD written under this Statement of Work shall clearly and specifically identify the claim entitling the complainant to consideration for an award of compensatory damages. The decision will thoroughly address all claims for pecuniary and non-pecuniary damages raised by the complainant. Each compensatory damages FAD must include:
a. Case Caption
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