Attachment 5: Quality Assurance Surveillance Plan

Quality Assurance Surveillance Plan (QASP)
Version – 07/30/2025
For Pagosa Ranger District Janitorial Contract
Contract Number: TBD
Contract Description: Janitorial Services
Contractor’s Name: TBD

1. Vision

The vision of this Quality Assurance Surveillance Plan is to ensure quality assurance at the Contractor level.

2. Mission

The mission of this Quality Assurance Surveillance Plan is to ensure Contractor performance meets or exceeds contract terms, conditions and specifications; To hold the Contractor accountable for quality control; and to encourage the Contractor to take appropriate steps to control and improve quality.

3. Purpose

This Quality Assurance Surveillance Plan is a government-developed document used to determine if the contractor’s performance meets the performance standards contained in the contract. The QASP establishes procedures on how this assessment/inspection process will be conducted. It provides the detailed process for a continuous oversight process:
• What will be monitored
• How monitoring will take place
• Who will conduct the monitoring
• How monitoring efforts and results will be documented The contractor is responsible for implementing and delivering performance that meets contract standards using its Quality Control Plan. The QASP provides the structure for the government’s surveillance of the contractor’s performance and their Quality Assurance/Quality Control (QA/QC) actions to assure they meet contract standards. It is the government’s responsibility to be objective, fair and consistent in evaluating contractor performance.
The QASP is not part of the contract nor is it intended to duplicate the contractor’s quality control plan. This QASP is a living document. Flexibility in

the QASP is required to allow for an increase or decrease in the level of surveillance necessary based on contractor performance. The government may provide a copy of the QASP to the contractor to facilitate open communication. In addition, the QASP should recognize that unforeseen or uncontrollable circumstances might occur that are outside the control of the contractor.
Bottom line, the QASP should ensure early identification and resolution of performance issues to minimize impact on mission performance.

4. Authority

Authority for issuance of this QASP is provided under Part 46 of the Federal Acquisition Regulation, Inspection of Services clauses, which provides for inspection, acceptance and documentation of the service called for in the