ATTACHMENT B Statement of Work Hemochron Reagents

STATEMENT OF WORK: Point of Care Hemochron Signature Elite Reagents.

SCOPE

The Southern Arizona VA Health Care System (SAVAHCS) Pathology and Laboratory Medicine Service requires quality control material to verify assay performance and reagents, supplies, consumables to perform patient testing on the Hemochron Signature Elite Instruments.

GENERAL REQUIREMENTS

All reagents and consumables requested must comply with current test methodologies and Standard Operating Procedures and Policies in the Point of Care department. All items must be fully compatible with the facility’s existing Werfen Hemochron Signature Elite instrumentation. No substitutions requiring workflow changes, retraining, or equipment modification shall be accepted without prior written approval from SAVAHCS The vendor will provide the facility with Food and Drug Administration (FDA) approved reagents and any consumable parts necessary for analyzing/testing on all instruments. The vendor must take orders and distribute all requested products in a timely manner to ensure there is not a delay in patient testing. All deliveries shall be made during normal working hours from 8:00 a.m. to 4:00 p.m. Arizona time unless specified otherwise. Standard orders shall be delivered within no more than four (4) working days after receipt or replacement order. Emergency deliveries may be necessary on rare occasions and may occur outside of working hours from 4:00 pm to 8:00 a.m. Under emergency occurrences, the Contractor shall deliver to the Government site in the most expeditious manner possible. Without additional cost to the Government, unless expedited shipping/delivery is approved by the primary facility POC, CO or another authorized individual. The Contractor shall provide an emergency point of contact, if different from the standard point of contacts. The Contractor shall provide 24/7 technical and product support at no additional cost. All supplies shall be adequately packaged to prevent damage during shipping, handling, and storage. Bags or packages shall be whole, intact, and not otherwise torn or damaged. In the event the reagents are found to be defective, out of range temperature, which is unsuitable for use, or the Contractor has failed to comply with the requirements for routine supply delivery, the Contractor is required to deliver the supplies within 24 hours of receipt of a verbal order for emergency delivery. If either circumstance has occurred, the Contractor shall deliver to the Government site in the most expeditious manner possible without additional cost to the Government.