Attachment D.1 - Quality Assurance Surveillance Plan Quality Assurance Surveillance Plan

Attachment D.1 - Quality Assurance Surveillance Plan QASP

RFQ# 36C24826Q1057

3D Imaging and Case Planning Services
Malcom Randall VAMC, NF/SG VA Healthcare System

Quality Assurance Surveillance
Plan (QASP)
The contractor shall be evaluated in accordance with the following:

1. PURPOSE

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following: •

What shall be monitored?

•

How shall monitoring take place?

•

Who shall conduct the monitoring?

•

How shall monitoring efforts and results be documented?

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the VA’s responsibility to be objective, fair, and consistent in evaluating performance.
This QASP is a “living document” and the VA may review and revise it on a regular basis. However, the VA shall coordinate changes with the contractor through contract modification. Copies of the original QASP and revisions shall be provided to the contractor and VA officials implementing surveillance activities.

2. VA ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities.

a. Contracting Officer (CO) – The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance. Assigned CO: Jayne L. Messer
Organization or Agency: Department of Veterans Affairs Network Contracting Office 8 (NCO 8)

b. Contracting Officer’s Representative (COR) – The COR is responsible for technical administration of the contract and shall assure proper VA surveillance of the contractor’s performance. The COR shall keep a quality assurance file. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the VA’s behalf. Assigned COR: Susan Elrod
Organization or Agency: Malcom Randall VAMC

3. PERFORMANCE STANDARDS

The contractor is responsible for performance of ALL terms and conditions of the contract. CORs shall provide contract progress reports quarterly to the CO reflecting performance on this plan and all