MR Request for Information Performance Work Statement

DRAFT

PERFORMANCE WORK STATEMENT

DEPARTMENT OF VETERANS AFFAIRS

Office of Information & Technology
Product Delivery Service
for

Veterans Health Information Systems and Technology Architecture Blood Establishment Computer Software Operations and Maintenance Support II

Date: October 19, 2026
PWS Version: 1.0

TOC \o "1-4" \h \z \u 1.0BACKGROUND PAGEREF _Toc243303530 \h 4

2.0APPLICABLE DOCUMENTS PAGEREF _Toc243303531 \h 4

3.0SCOPE OF WORK PAGEREF _Toc243303532 \h 8

4.0PERFORMANCE DETAILS PAGEREF _Toc243303533 \h 9

4.1PERFORMANCE PERIOD PAGEREF _Toc243303534 \h 9

4.2PLACE OF PERFORMANCE PAGEREF _Toc243303535 \h 10

4.3TRAVEL PAGEREF _Toc243303536 \h 11

4.4CONTRACTOR PERSONNEL PAGEREF _Toc243303537 \h 11

5.0SPECIFIC TASKS AND DELIVERABLES PAGEREF _Toc243303538 \h 13

5.1PROJECT MANAGEMENT (BASE AND OPTION PERIODS) PAGEREF _Toc243303539 \h 13

5.1.1CONTRACTOR PROJECT MANAGEMENT PLAN PAGEREF _Toc243303540 \h 13

5.1.2MONTHLY REPORTING REQUIREMENTS PAGEREF _Toc243303541 \h 14

5.1.3TECHNICAL KICKOFF MEETING (BASE PERIOD ONLY) PAGEREF _Toc243303542 \h 15

5.2SOFTWARE SUSTAINMENT SUPPORT (BASE AND OPTION PERIODS) PAGEREF _Toc243303543 \h 15

5.2.1USE of MICROSOFT AZURE/ JIRA/ GITHUB PAGEREF _Toc243303544 \h 17

5.2.2TIER 3 DEFECT ANALYSIS AND REMEDIATION PAGEREF _Toc243303545 \h 19

5.2.3SOFTWARE CODE AND DATABASE STRUCTURE SUPPORT PAGEREF _Toc243303546 \h 21

5.3VBECS NETWORK CONFIGURATION and SYSTEM ADMINISTRATION MAINTENANCE SUPPORT PAGEREF _Toc243303547 \h 22 5.4VBECS QUALITY MANANAGEMENT SYSTEM (BASE AND OPTION PERIODS) PAGEREF _Toc243303548 \h 24

5.4.1FDA AND EXTERNAL AUDITS PAGEREF _Toc243303549 \h 25

5.4.2REPORTS PAGEREF _Toc243303550 \h 27

5.5ATO Documentation and Continuous Authorization & Monitoring (CAM) Support PAGEREF _Toc243303551 \h 27

5.6OPTIONAL TASKS PAGEREF _Toc243303552 \h 28

5.6.1VBECS EXTRACTS SUPPORTING ELECTRONIC HEALTH RECORD MODERNIZATION DATA MIGRATION (Optional Task 1) PAGEREF _Toc243303553 \h 28

5.6.2VBECS CONSLIDATION SOLUTION (Optional Task 2) PAGEREF _Toc243303554 \h 29

6.0GENERAL REQUIREMENTS PAGEREF _Toc243303555 \h 30

6.1ENTERPRISE AND IT FRAMEWORK PAGEREF _Toc243303556 \h 30

6.1.1VA TECHNICAL REFERENCE MODEL PAGEREF _Toc243303557 \h 30

6.1.2ZERO TRUST – VA CRITICAL SECURITY CONTROLS PAGEREF _Toc243303558 \h 30

6.1.3FEDERAL IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (FICAM) PAGEREF _Toc243303559 \h 30

6.1.4INTERNET PROTOCOL VERSION 6 (IPv6) PAGEREF _Toc243303560 \h 32

6.1.5TRUSTED INTERNET CONNECTION (TIC) PAGEREF _Toc243303561 \h 32

6.1.6STANDARD COMPUTER CONFIGURATION PAGEREF _Toc243303562 \h 32