MUNS Mercedes Actros Service Contract QA Living Document

420 MUNS Mercedes Actros Service Contract
Notice ID : FA557027Q0001

10 November 2026

This will be a living document recording all questions that have been submitted to the Government regarding notice ID FA557027Q0001. For any interested party that has additional questions not covered in this document, please contact the Government POC’s identified in the notice on SAM.gov. Question 1:
“Vehicle information and inspection. Could you make available the VINs, current odometer readings, expected annual mileage and duty cycle, service and warranty history, and any known defects for OU24DYB, OU24DYC and OU24DYD? If records are unavailable, would a pre-quote inspection be possible?” Government Answer:
Vehicle data is as follows:

REGISTRATION

VIN

CURRENT MILEAGE

PREDICTED MILEAGE

OU24 DYB

24B80555 - W1T96342820718953
7839 miles
5000 miles per annum

OU24 DYC

24B80556 - W1T96342820734229
10633 miles
5000 miles per annum

OU24 DYD

24B80552 - W1T96342820736126
8578 miles
5000 miles per annum

Additional data can be accessed online via Truckfile.
The vehicles are inspected every 9 weeks and have received an annual service and MOT inspection. To the best of the government’s knowledge there are no pre-existing defects. Accident damage will be resolved internally, and it is beyond the scope of the envisioned acquisition. If a repair is required that will be accomplished under the existing manufacturer warranty and the work will be done by the manufacturer directly. Question 2:
“Workshop and specialist work. May an otherwise qualified independent facility use an authorized Mercedes-Benz specialist for dealer-level programming and software updates under PWS sections 3.4 and 7? If so, does the 30-mile servicing radius in section 9 also apply to that specialist's workshop, and from which point at RAF Welford is it measured?” Government Answer:
The vehicles are currently covered by the manufacturer warranty and as such any repair work will require access to the manufacturer’s proprietary diagnostic software. The 30-mile servicing radius is calculated from the origin point of RAF Welford postal code RG20 7EX. This does not represent an absolute distance limit, but the government reserves the right to account for vehicle downtime (delivery and collection time) when evaluating the offeror’s proposed technical approach. Question 3:
“Roadside and repair coverage. Does the 90-minute roadside attendance target on 90% of requests apply 24/7, and within what geographic area? For the fixed-price maintenance plan, how should offerors account for pre-existing defects, accident damage and repairs covered by manufacturer warranty?”