Performance Work Statement

Performance Work Statement (PWS)
EMS Housekeeping Equipment Preventive Maintenance Services VA Palo Alto Health Care System

1. INTRODUCTION

The Palo Alto VA Medical Center (PAVAMC), located in Palo Alto, California, is a major healthcare facility serving over 67,000 enrolled Veterans. The campus offers comprehensive primary and specialty care services, including addiction and substance abuse treatment, mental health and PTSD care, suicide prevention, surgical procedures, and more. The facility operates approximately 800 beds, including three nursing homes and a 100-bed homeless domiciliary, ensuring a broad spectrum of support for Veterans. In addition to the main campus, PAVAMC operates two divisions: Menlo Park: Delivers primary and specialty care such as addiction and substance abuse treatment, comprehensive mental health care, PTSD treatment, physical and occupational therapy, and suicide prevention. Livermore: Offers primary and specialty care services including cardiology, dental and oral surgery, mental health care, nutrition services, and eye health (ophthalmology and optometry).

2. OBJECTIVE

The Environmental Management Services (EMS) division of the Palo Alto VA Medical Center seeks a qualified contractor to provide Preventive Maintenance Services for all EMS floor housekeeping equipment at its various campuses.

3. GENERAL REQUIREMENTS

The scope of this contract is to sustain the continuous, effective operation of all EMS floor housekeeping equipment through both preventive and corrective maintenance. The contractor shall not add equipment or items to this agreement without prior written approval by the Contracting Officer.

4. SCOPE OF WORK

The contractor shall furnish all management, supervision, labor, materials, tools, parts, supplies, lubricants, transportation, and other resources needed to deliver the preventive and corrective maintenance services as defined in this Performance Work Statement (PWS). All work must comply with applicable standards and the manufacturer’s recommendations. Government officials will not supervise contractor personnel.

5. DESCRIPTION OF SERVICES

The contractor shall deliver the following services for the EMS floor housekeeping equipment: Preventive Maintenance Services (Scheduled): Per manufacturer and OEM guidelines, preventive maintenance will follow a schedule based on equipment type, age, usage, and manufacturer recommendations to ensure optimum function and lifespan. Corrective Maintenance: Address and resolve equipment malfunctions detected during preventive inspections or reported by facility staff.