Q A Matrix Gov. Resp.2026.10.01

Question Matrix
Question
Question #

Section/Paragraph and
page number Reference.

Section 4.a, page 3

Question

Will GSA provide a current list of toll authorities, interoperability networks, facilities, and transaction volumes by authority that must be supported at launch?

Section 3, page 3

Does GSA expect the contractor to supply and own transponders, or may devices remain authority-issued and authority-owned?

Section 4.h.i, page 4

Which Fleet Charge Card program, issuer, processing network, settlement process, and transaction controls must the solution support?

Section 4.d.ii, page 4

Do disputes need to be submitted directly from the contractor portal to each authority, or is case management and evidence tracking sufficient where an authority lacks an interface?

Section 5, page 4

What channels, languages, hours, staffing locations, accessibility requirements, and target service levels are anticipated?

Section 6, pages 4 to 5

What federal security impact level and authorization approach does GSA anticipate, and will an agency authorization be considered?

Section 6.g, page 5

Which interfaces and deliverables require Section 508 conformance, and will GSA require a current Accessibility Conformance Report?

Government Response

GSA can provide an approximate list of toll authorities and volumes that must be supported at launch but it will not be complete. GSA is looking for the selected vendor to advise on interoperability network approaches. GSA will likely roll out in a phased approach.

GSA is open to a device-less offering but if the contractor was to provide devices. GSA does not expect or prefer the contractor to own transponders. GSA would prefer to own them, or have our customer agencies own them.
WEX, Inc. is GSA's Fleet Charge card provider. GSA Fleet Management Regulations, tolls are explicitly excluded from GSA Fleet lease rates and cannot be charged to a GSA Fleet card. The contractor will likely be required to invoice the GSA Finance Office through the Department of Treasury’s, Invoice Processing Platform (IPP) web portal, https://ipp.for.fiscal.treasury.gov/ and then click on “Collector (Supplier).” GSA is open to other solutions if they allow GSA to

GSA prefers a vendor that can do both but would prefer direct API/portal integration wherever available which is vastly superior to simple case management. We will require tolling coverage over the contiguous United states. GSA is seeking a support team that can assist GSA in the management of the program and provide a response time within