SAM Sources Sought TMS

Sources Sought Notice/Request for Information (RFI): Continental United States (CONUS)-Wide Telecommunications Management System-as-a-Service(TMSaaS)

1. General Information & Acquisition Identifiers

Field / Key Metric
Value / Instructions
Document Classification
Sources Sought Notice (Market Research)
Notice Type
Sources Sought / Request for Information (RFI)
NAICS Code
513210- Software Publishers
PSC/FSC Code
DA10- IT & Telecom: Business Application/Application Development Software as a Service Response Deadline
November 05, 2026, -1100 AM Mountain Standard Time (AZ)

Primary Point of Contact
Contract Specialist: Joy Taylor ([email protected]) Secondary Point of Contact
Contracting Officer: Walter Carbajal ([email protected])

2. Introduction & Purpose

This is a Sources Sought Notice (SSN) and Request for Information (RFI) published solely for planning and market research purposes. This announcement does not constitute a Request for Proposal (RFP), Request for Quote (RFQ), or Invitation for Bid (IFB). It does not restrict the Government to any ultimate acquisition approach, nor does it commit the Government to award any contract or pay for any information submitted in response to this notice. The Department of War (DoW) is currently conducting market research to identify capable sources, with a specific interest in identifying qualified small businesses (including 8(a), Service-Disabled Veteran-Owned Small Businesses [SDVOSB], Women-Owned Small Businesses [WOSB], and HUBZone firms) that possess the capabilities to perform the requirements outlined in the draft scope below.

3. Performance Work Statement (PWS)

Continental United States (CONUS)-Wide Telecommunications Management System-as-a-Service

3.1 Key Requirements and Objectives

Key Requirement 1: TMSaaS is cloud-based, CONUS-wide telephone management system for asset visibility, asset intelligence, provision, configuration, billing collections, workflow, workload redistribution, and remote support from anywhere across CONUS.

Key Requirement 2: TMSaaS shall provide inside and outside plant users, and functional, technical and support staff (e.g. business, staffing, logistics) from the installation-level to the enterprise the ability to manage and operate the Army’s telecommunications infrastructure. Key Requirement 3 (Data & Security): TMSaaS provides a single, unified framework for achieving interconnectivity and communication across the telecommunication network. TMSaaS provides the interface to network elements which perform the actual communications processing (such as a call processing switch) to be accessed by end used to monitor and control the telecommunications network. TMSaaS provide the standard interface which provides management control over both legacy and target telecommunications network elements (e.g. Time Division Multiplexing (TDM) and Voice over Internet Protocol (VoIP) from different manufactures to be incorporated into a network under a single telecommunications management system.